Marianne Davidson Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Eglinton Spa

Assisted in the management of 10-15 staff membersResponsible for rectifying customer and staff issues in a timely and professional mannerRetail selling of over 16 skincare and make-up brandsScheduling/confirming client appointments; responding to inquiries via phone/emailBeing accountable for retail opening/closing procedures; cashiering proceduresUsing financial plans for spotting trends, measuring productivity and monitoring progress

Head Office

Responsible for managing staff to process all internet orders and phone orders and updating clientsMaintaining product promotions on company websiteCreate contracts and maintain relationships with 10+ wholesale clientsAccountable for developing sales strategies and monitoring ecommerce and wholesale sales numbersIn charge of purchasing and distributing all general spa supplies for 4 spas and 1 head officeManage receiving of products from other brands and distributing to 4 spas accordingly

Dr. Eric Jackman Institute Of Child Study, Oise

Organize and archive faculty research, including confidential and historical documentsProvide general office and events-based assistance to Business Officer as requested

Oakville Spa

Received a promotion to Spa Manager position in March 2009Responsible for researching and buying product line for spaMaintained flow of spa schedule by delegating tasks to staff efficientlyPerformed recruiting, hiring, training, evaluation, pay-rate adjustment, and staff termination Ensured the highest levels of client satisfaction by managing client requests, anticipating client needs, and resolving client criticismsMaintain and update all necessary internal and external signageUse financial plans for spotting trends, measuring productivity and monitoring progress