Directly responsible for managing the Sales Administrative Staff, the Supply Chain Analyst, the Regional Sales Assistant and the Inside Sales Assistant Manager. Developed processes for measuring KPI's and implemented throughout the department, increasing efficiency and create a culture of accountability. Provided key metrics on sales performance and created actionable KPI's. Consistently promoted to absorb areas of responsibility including overseeing the Assistant Manager for Regional Sales Managers, running the Contracts and Programs Department and the Supervisor of Demand Planning in addition to the Sales Operations Department.

Responsible for ensuring proper and robust financial record keeping. Created and maintained regular and timely financial and accounts receivable aging reports for Executive Management. Sent regular correspondence and calls to collect again accounts receivable balances. Reconciled miscellaneous debits, credits and past due invoices for an open accounts over $400m.