𝐈 𝐥𝐨𝐯𝐞 𝐦𝐲 𝐣𝐨𝐛! 💙 I work together with tech executives from various industries. No two days are the same. How did I get here and what are three key facts about me?𝟏) 𝐈 𝐠𝐨𝐭 𝐦𝐲 𝐣𝐨𝐛 𝐢𝐧 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐢𝐧 𝐚𝐧 𝐮𝐧𝐮𝐬𝐮𝐚𝐥 𝐰𝐚𝐲: I started as best visual merchandiser in Berlin in 2012, then I quenched my thirst for knowledge by studying business administration in Mannheim and information systems in Bamberg. The result of my thirst for knowledge? I have met formative personalities, lived in many cities in Germany and started at one of the best IT consultancies!𝟐) 𝐀𝐭 𝐂𝐚𝐩𝐠𝐞𝐦𝐢𝐧𝐢 𝐈𝐧𝐯𝐞𝐧𝐭, 𝐈 𝐚𝐦 𝐠𝐨-𝐭𝐨-𝐩𝐞𝐫𝐬𝐨𝐧 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐝𝐞𝐬𝐢𝐠𝐧 𝐨𝐟 𝐈𝐓 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲, 𝐈𝐓 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐧𝐠 𝐦𝐨𝐝𝐞𝐥, 𝐚𝐧𝐝 𝐈𝐓𝐒𝐌 𝐜𝐨𝐧𝐜𝐞𝐩𝐭𝐬: With empathy and based on my experience, I help CXOs to build the important bridge between IT, business and entrepreneurship.𝟑) 𝐈𝐧 𝐨𝐧𝐞 𝐨𝐟 𝐦𝐲 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬, 𝐈 𝐡𝐚𝐝 𝐭𝐡𝐞 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐭𝐨 𝐝𝐞𝐬𝐢𝐠𝐧 𝐭𝐡𝐞 𝐜𝐞𝐧𝐭𝐫𝐚𝐥 𝐈𝐓 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐜𝐚𝐭𝐚𝐥𝐨𝐠 𝐨𝐟 𝐚 𝐠𝐥𝐨𝐛𝐚𝐥 𝐃𝐚𝐱𝟒𝟎 - 𝐟𝐫𝐨𝐦 𝐬𝐜𝐫𝐚𝐭𝐜𝐡 𝐭𝐨 𝐠𝐨 𝐥𝐢𝐯𝐞: Today, end customers are able to browse through the "internal Amazon" of the IT, order services and/or raise incident tickets - the processes in the background? Automated!In my view, 𝐭𝐡𝐞 "𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐀𝐦𝐚𝐳𝐨𝐧" 𝐨𝐟 𝐭𝐡𝐞 𝐈𝐓 𝐢𝐬 𝐭𝐡𝐞 𝐡𝐞𝐚𝐫𝐭 𝐨𝐟 𝐞𝐯𝐞𝐫𝐲 𝐈𝐓 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐩𝐫𝐨𝐯𝐢𝐝𝐞𝐫. However, the IT service catalog and IT service operations are often treated carelessly - which leaves a lot of work for my team and me in future :-)#ITStrategy #ITOperatingModel #ITSM