Marianne Randrup Email & Phone Number

Esbjerg, DK

Haslev, Sjælland, Danmark

RESPONSABILITY AREA:Responsible for approx. 26 professional technicians incl. 3 Team coordinators in the region of South Jutland / Funen and the Islands. Municipal and private pest control. Quality inspection. R1 - authorization. MAIN TASKS:Daily operation. Establishment of meeting structure, MUS talks, carpools, debriefings regarding major customers.

Region Syd Danmark/Fyn

RESPONSABILITY AREAS:In addition to the External Service in the South Region, take over the responsibility for Internal Customer Service South (Region South Denmark). Responsible for approx. 10 customer service assistants who service customers in the segments Hotel & Restaurant, Workwear, Hospital & Care, including Municipal Agreements etc.MAIN TASKS:Daily.

Svendborg, Syddanmark, Danmark

Participating in the largest organizational change in 20 years in Berendsen/Elis's history. Change of the total service set-up from segmented to multiservice and thus organizational change. First step in the West part of Denmark. Responsible for the external service organization in Region South. 8 external multi-service consultants, all of whom look into a.

Region Syddanmark, Sydjylland, Danmark

Rejoice in the idea of ​​working with beautiful, intelligent, happy and inspiring people. We work together and have a strong desire for positive results and growth for all involved parties.

Region Syddanmark, Sydjylland, Danmark

RESPONSIBILITY AREAS:Responsible Leader for Northern Europe: Norway, Sweden, Finland, Denmark, Germany, UK.Member of Team Leader Group (NE, SE, EE)MAIN TASKS:Team & individual developmentOrganizational development & process optimizationCase handling - financing and paymentTurnaround of business.

Nordborgvej 81

• RESPONSIBILITY AREAS:Customer Service EMEA, Order Management, Northern EuropeGlobal customers - CAT, CNHi, Terex, AGCO, ClaasMember of Management TeamDawn Raid contact - S&MMAIN TASKS:MANAGEMENT - Employee.
• Departmental ajustments - framing, 'Goals' without overall OM strategy
• Project participation - facility relocation - improvement of physical work environment/5S
• Deployment of 'Delivery Performance Report'
• Introduction of weekly Board meetings/departmental meetings
• OM project group for preparation/creation of competence matrix for OM

Vojens

RESPONSIBILITY AREAS:Customer Service Denmark, (Internal Sales & Support)Member of Management Team2006 - 2009 responsible for reception/conversion, canteen and household - service deliveriesMAIN TASKS:MANAGEMENT: Employment/termination, team composition/selection. Employee care/development, team care/development. Creation of living rules, framework and.

Padborg Og Vojens

• RESPONSIBILITY AREAS:Customer Service Denmark, (Internal Sales & Support)Member of management team2006 - 2009 responsible for reception/conversion, canteen and household - service deliveryMAIN & PROJECT.
• Continuous optimization of customer service function for/to central well ajusted and efficient custom service center
• Sales - contributing factor to increase revenue by 154% and earnings by 430%
• Gazelle business

Padborg

• Incoming/outgoing calls, order handling, complaint handling, coordination, planning, structuring, a wide range of ad hoc tasks/administrationRESULTS:
• Improving order entry - structure
• Closer collaboration with Account Managers
• Extended intake of a varity of tasksIndgående/ udgående opkald, ordrer håndtering, reklamations-håndtering, koordinering, planlægning, strukturering, en bred vifte af ad hoc opgaverResultater
• Forbedring af ordreindgang
• Tættere samarbejde med Account Managers

Sønderjylland

Sønderborg

• RESPONSABILITY AREAS:Conference DepartmentMember of management teamMAIN TASKS:CUSTOMER SERVICE - F2F - Hostess roleSALES/MARKETING - New sales, resales and maintenance sales. Outreach sales and developing new.
• Continuous optimization/development of conference department

Sønderborg

Member of team of receptionists, night porters and team leader.F2F customer service.Incoming/outgoing calls, system booking, guest check-in, check-out, cashier reporting, shift-shift reporting, sales of additional services, planning, structuring, a wide range of ad hoc tasksWide range of services: clean/wash service, room service, currency exchange, taxi.

Esbjerg Og Sønderborg

• RESPONSABILITY AREAS:Cash Line/Customer ServiceMember of management teamMAIN TASKS:CUSTOMER SERVICE: F2F Customer Service. MANAGEMENT/LEADERSHIP: Employee conversations/Well-being, motivation factor, showing the way.
• Build up department/Cash/check out line

Eu Sustainable Leadership Programme, Sustainability

Activities and Societies: Leading the Transition Managerial Practices for the Transition Leading Change in.

Leder Dna, Intern Uddannelse

Hr Grundlæggende Uddannelse, Hr-/Personaleadministration Generelt

Grundlæggende HR uddannelse som gør mig i stand til at håndtere processen fra 'On - Off boarding'.

Akademilederen, Organisatiorisk Lederskab

Management in practice Strategic leadership Organization and work psychology Project Management Innovation Management

Seminar, Ledelse, Forandrings-Ledelse

DISC profile Situational Leadership Change Management Self-Management

Seminar, Salg/Service

Sales/service per telephone The effect of communication

Lederudvikling, Seminar

Motivation Self-knowledge/cooperation Communication DISC profile Consistent Management Manager/employee behavior.

Merkonomuddannelse, Business Economics, Management And Collaboration

High School Education, Linguistic Line