Marianne Castagnet Email & Phone Number

London, Gb

Londres

Manage production and logistics for technical equipment on events: fashion shows, diner, coorporate events, products launch...- Build and recruit the team (lighting, audio and video) - Organize transport and hotel - Deal with clients invoices and follow up/reminders for national & international clients- Source and negotiate rates with suppliers and manage payment - Work in close collaboration with support teams in Paris headquarters (accounting, HR, communication...) - Manage social media communication means for the UK branch (LinkedIn, Facebook, Newsletters) in collaboration with the communication team in Paris - Deal with a wide range of Office Manager tasks you can find in a Start-Up

Paris

Hotel 4* - 388 rooms, 1 restaurant, 1 bar and 800sqm of meeting rooms (18 meetings rooms)National and international clients Global hotel turnover of 19Mio€ including 4Mio€ in MICE in 2015- Reach and exceed sales targets by optimizing meeting rooms rental and ensuring profit margin:turnover growth up to 25% between 2011 and 2015 while growth on the market stagnated mainly by developing customers portfolio (+20% of international clients)- Provide the management team sales report and forecast and implement action plan when needed- Prepare and lead annual negotiation with key accounts- Develop new accounts and manage existing accounts by building a strong relationships with customers: organize lunch with customers, set up visit in their office for a presentation...- Handle from 10 to 20 events per week from simple meetings to complex conferences with several stakeholders (up to 300 people)- Work cross-functionally with teams in Reservation, Reception, Food & Beverage, Technical Services to maximize customer experience/satisfaction- Manage a team of 3 people: recruiting, coaching and developing- Support Finance to check and approve all final invoice and back up to resolve invoice queries- Support Human Resources to manage up to date time-sheet, record of holiday and sick absence- Ensure the smooth running of the sales department and maintain efficiency by planning and implementing procedures and managing administrative requests (on going reports, visa letter, Power Point presentations...)

Paris

- Coordinate and manage all events processes from business proposal, coordination with stakeholders, update a wide range of data and invoice procedure- Analyse market trends and produce reports to management team- Promote the hotel by organizing visits and site inspection with partners and prospects, set-up lunch with customers, attending fares and trade shows...- Optimization of revenue by implementing yield management (analysis of hotel’s competitors, market shares...)

Paris

International clients: english and spanish speakers - Manage leisure and business trips from proposal, coordination with contractors and invoice/payment procedures- Sourcing and selection of providers fitting clients requirements- Manage customer's budget by negotiating with providers while ensuring profit margin- Liaise on a daily basis with operational teams and group leader to follow-up on every project

Santiago Du Chili

In charge of French speaking markets (France, Belgium and Swiss)- Proposal and quotation for tailor made trip in South America (Chile, Argentine, Peru et Bolivia)- Sourcing, selection and price negotiation of providers fitting clients requirements- Follow-up of every project, invoicing and reporting- Make up brochure packs- Ensure loading of all providers rates on to the reservations system- Familiarization trips to visit contractors (hotels, restaurants...) and update database

Master 2, Master In International Business With Major In Tourism And Hotel Management

Activities and Societies: 2007: involved in a reforestation project in Bolivia

Bachelor Of Arts (Ba Honours), English For International Business & Communication

Dut Techniques De Commercialisation / 2 Year Degree In Business And Administration, Marketing, Logistics, Management, Accounting, International Sales