I work closely with my clients to create a smooth booking experience. I take time to listen directly to my clients and make sure to clearly understand every detail of what they require for their event. I am inspired when working with clients to come up with creative solutions.

Create new client base by prospecting and networking; develop and maintain relationships with key clients; establish payment method for group bookings; process incoming inquiries for group blocks; maintain accurate records of client bookings to include number of rooms, payment details and future events; create detailed room blocks in OPERA system; monitor closely the availability of blocks

Assist groups of 25 or less with booking meeting space; verify billing amounts for events in two computer systems match up correctly; create Banquet Event Orders and detail them for clients; process incoming mail daily; process daily deposit of checks; update spreadsheet for events; answer telephones; filing; faxes; copies; call clients to verify number of attendees for events; route and authorize credit cards for events; update readerboard with current event information; order various items for events when necessary; weekly book audit to verify all Banquet Event Orders are in place to distribute to other departments