Marianne Smith

Marianne Smith Email and Phone Number

Experienced Instructional Designer and Technical Writer
Marianne Smith's Location
Chicago Heights, Illinois, United States, United States
Marianne Smith's Contact Details

Marianne Smith work email

Marianne Smith personal email

n/a
About Marianne Smith

More than 30 years' experience as a Content Developer, Technical Writer, and Instructional Designer. For the past 13 years, I worked in the software development field writing end-user documentation for SAP Fieldglass.

Marianne Smith's Current Company Details

Experienced Instructional Designer and Technical Writer
Marianne Smith Work Experience Details
  • Sap Fieldglass
    Senior User Assistance Developer
    Sap Fieldglass Nov 2010 - May 2024
    Greater Chicago Area
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  • Marianne Z. Smith Consulting (Independent Contractor)
    Instructional Designer
    Marianne Z. Smith Consulting (Independent Contractor) Jun 2001 - Nov 2010
    Working as an independent contractor on a variety of projects for a large insurance company. Works with the education team and is responsible for developing training materials and other user support documents for the Customer Information Centers, Small Business Customer Center, and Agencies. Creates and maintains new hire curriculum and develops training materials for existing employees who need to develop new skills. Develops the materials for delivery in the classroom and on-line. Writes and publishes web content.
  • Usertech/Canterbury
    Project Manager/Consultant
    Usertech/Canterbury Dec 1994 - May 2001
    Responsible for creating end-user documentation and training to support clients who were implementing new systems. Involved in all aspects of projects from the initial project planning to developing materials and conducting training for end-users. My responsibilities included managing projects, the project team, and the project budget; conducting research to determine the client’s needs; developing on-line/web-based help and print-based documentation; developing instructor guides, job aids and other user support materials.
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  • American Express
    Computer-Based Instructional Designer
    American Express Nov 1980 - Nov 1994
    Developed technical and soft skills training programs for new and existing employees. Managed projects and worked in a leadership role as mentor to new team members.
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Marianne Smith Education Details

Frequently Asked Questions about Marianne Smith

What is Marianne Smith's role at the current company?

Marianne Smith's current role is Experienced Instructional Designer and Technical Writer.

What is Marianne Smith's email address?

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What is Marianne Smith's direct phone number?

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What schools did Marianne Smith attend?

Marianne Smith attended Southern Illinois University, Carbondale.

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