Marian Valia Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Hudson MX drives the technology, people, and process to enable global agencies to navigate the new frontier of media. I lead smart, expanding teams that makes hybrid, collaborative client services and training effective.*Promoted to VP of Client Services and Education in December 2022, owning goal-setting, metrics, strategy, and implementation. *Owned full scope of client accounts: education, client services and product solution specialists, contracts, product improvements, account management growth and retention.*Partnered with Engineering team to develop a product metrics dashboard that provided insight into client activity to make strategic account decisions and move from reactive to proactive account management and training.*Employee training launched for company employees and included onboarding, mentorship program, new manager training and third-party offering to upskill teams.

Atlanta, Georgia, United States

*Hired for the turnaround and launch of a client-wide learning solution, tech/touch, hybrid offering, MX Academy.*Transformed education offerings from a series of text-based guides to a fully immersive learning experience.*Hired and developed existing talent, implemented a hybrid approach to delivery, and introduced new technologies to scale, promote engagement and hands-on learning.*Identified processes to increase client-adoption and reduce user support tickets.

Atlanta, Georgia

I was brought on to build and lead Mailchimp's Partner Academy and to scale the solution globally to help small businesses grow. I believe in the impact of learning and skill-development; and that those happen more powerfully in community.*Launched to global partner learners. Led the build, certification and scale of the program.*Owned budget, content strategy and curriculum for product and non-product training.

Mountain View, California

*Co-led content curation, curriculum development and strategy for global enterprise customers seeking solutions for career development and employee reskilling and skill mapping; strengthened partnerships with organizations.*Owned internal learning (C4C) for entire organization.

San Jose, California

Promoted to own global content implementations and post-launch support during a period of extensive global rollout. With the support of global partners, product and engineering, and translation vendors, we pulled off the successful implementation of 4 technology platforms in 15 languages across 8 countries in just a few years, increasing engagement and reducing review time by 80%.*Headed content usability and satisfaction of 20+ in-country SMEs; managed content User Acceptance Testing (UAT) for 4 technology platforms; and delivered US/global training presentations regarding best practices for content development, style guides, localization tools, new features, and usability in new regions.

San Jose, Ca

Promoted to the Practice Strategy function to support internal learning needs, global expansion, and the ongoing enhancement of US programs. I also re-designed both the Manager Notification Training as well as the Exit Survey Project (utilized across enterprise accounts), and designed, delivered, and facilitated blended trainings (virtually and in-person). *Spearheaded the localization of US processes, content, and products to enable service delivery in Canada (English & French) and India (English); coordinated the localization of 500+ deliverables per country, including RiseSmart’s participant-facing portal, mobile application, articles, webinars, and trainings. *Developed curriculum and delivered >70 hours of training to >200 stakeholders as part of driving the development and roll out of a company-wide Learning Management System (LMS).

San Jose, California

Hired to provide career coaching, I was then sourced to identify strategy and best practices, win new accounts, expand business, and present to hundreds of internal and external stakeholders.

San Francisco Bay Area, Ca And Toronto, Canada

I launched this company to leverage my expatriate experience and cross-cultural training expertise to create and present training programs for multi-national companies as well as global career consulting to expatriates and accompanying spouses.Key highlights include:*Presented/created webinar to global trainer network on “Expat Spouse Career Support” for Brookfield Relocation. *Interviewed for Small Planet Studio’s podcast series. Topic was on “Providing Career Support for Expat Spouses.” *Authored a 100+-page “Canada Culture Guide” for the Prudential Relocation’s Intercultural Group. *Conducted cultural assessments for Brookfield, facilitating intensive interviews to determine the feasibility and readiness of employees and their spouses to relocate internationally.

Mumbai Area, India

Knowing how important cultural awareness is to business success, not to mention successful adjustment following relocation or expatriation, I facilitated cross-cultural training programs to support companies relocating top executives and senior managers to India and North America and also included ESL, business English, and accent-training lessons.

Greater Atlanta Area

B.A. Sc., Civil Engineering

Localization Project Management

Intercultural Training

Celta, English Language Teaching