Maria Ojejimi studied business and integrated business technology at London’s Integrated Business College, obtaining GNVQ and IBT3 certificates in the summer of 2004. After college, she took up her first position as a Customer Service Agent in the government sector, working for the Council of the London Borough of Enfield. As she is a natural-born communicator, Maria thrived in her new environment, handling telephone and face-to-face queries from residents of the Borough in need of information, advice, resolution of day-to-day municipal problems, or simply wishing to query or pay their council tax. She felt comfortable in an environment that demanded a high level of customer service and proved her worth in this demanding customer-facing role.Eager to expand her responsibilities, Maria left the government sector for a job with a private company. This she did in 2007, when she crossed over to the dynamic data/telecommunication sector and became a Customer Service Advisor in the Telecity Group’s customer service team. Ojejimi served as the first port of call for customers. She responded to their queries, dealt with issues over the phone or email, or at the front desk. On occasion, she had to escalate problems that could not be immediately resolved so that the team would meet its target of exceeding customer expectations.When Maria has time to unwind from the heady atmosphere of clubs such as The Wall at Babble City, Solar, or the Yager Bar, she heads for the gym, the tennis court, or her mini-netball club for a game or two. The other option, and it may in fact be her favourite one, is to go to an Arsenal match and do her bit as a staunch supporter and Arsenal Club member. She has long been behind and for her football team and one can well imagine the levels of energy she exerts when cheering them on, particularly at matches taking place on Arsenal’s home ground at the amazing Emirates Stadium in Islington.