Maria Payne Email & Phone Number

Suwanee, Georgia, United States

• Facilitates decision-making processes as appropriate, serving as the liaison between project managers and mediating disagreements on approaches to tasks within the overall project• Provides timely project status updates to leadership• Generates customized reports and pivot tables• Provides reports including but not limited to forecasting, budgeting, and other Ad Hoc requests• Tracks major and minor milestones associated with end-to-end deployment activities• Provides data analysis and data integrity functions• Manages and maintains Fleet Operations by providing timely information to drivers and managers as needed in conjunction with ensuring all relevant materials and updates are available to drivers.

Suwanee, Georgia, United States

Remote/Virtual

Provided data analysis for the entire WSE organization, including but not limited to: logistics analysis (average time in transit) based on manifest and fulfillment location metrics, product and client volume, operations metrics, as well as billing and revenue reporting.- Integrated data into client facing reports to provide clarity and transparency on product movement through the company facilities. - Created precise logistics analysis including average time in transit trending based on manifest and fulfillment location metrics which allowed our clients to see the timeframe of their shipments and make decisions on locations to ship from. - Provided trending and reconciliation analysis on inbound, returned, delivered, manifested and exception shipments from multiple data sources.- Utilized multiple data sources to combine and facilitate data analysis for requested reporting (Sources utilized: SQL, ProNimbus, Track Order Online, Sifted, PMAC) to ensure data was captured fully and accurately.

Middletown, Ct

- Created training modules to be turned into training videos to bolster internal training site. - Provided feedback and implemented tracking for, but not limited to, employee training, completion of safety protocols and compliance of driver ride-along program. - Completed analysis including, but not limited to, key metrics, accuracy, workforce requirements, sales trends, shipment, and stock movement (internally and externally), inventory, crossdocking, safety requirements, stock pulling metrics and efficiency. - Provide weekly updates on error rates and tracker usage to RODs and CDC Directors. - Created tracking for workforce requirements to assist in measuring workforce reliability and quality. - Utilized data access tools to create dashboards for tracking CDC initiatives and metrics. - Tracked, analyzed, and reported time study data to provide outputs used for automation and process improvements in the CDC locations - Created Business Plan documentation for automation in Middletown CDC location.

- Utilized metrics to format a dashboard to track specific data points. - Provided feedback and implemented tracking for employee training and completion of safety protocols. - Implemented tracking to ensure compliance of the driver ride-along program. - Completed analysis to determine the following: workforce requirements, sales trends, shipment, and stock movement (internally and externally), completion of safety requirements as well as stock pulling metrics and efficiency. - Created tracking for workforce requirements to assist in measuring workforce reliability and quality.

Covington, Ga

Working directly with the COO and Customer Service Manager on defining project requirements by: identifying project milestones, phases and elements. Monitoring corporate objectives by tracking activity, and sharing progress reports with executive team. - Work cross-functionally with marketing teams to share data insights with internal and external stakeholders. - Utilize Google Analytics to report on and provide trending of implemented campaigns. - Provide trend reporting [MoM and YoY] for executive team to assist in future business decisions. - Experience using data access tools and building visualizations using large datasets and multiple data sources. - Support analyses and reports of system data to including program metrics for routine monthly and on-demand summary reports of basic program activity - Completed cost vs. payment analysis on outsourced vendor invoices which in turn saved the company ~$340k. - Monitoring and providing analysis on corporate objectives by tracking activity, and sharing progress reports with executive team. - Provide reporting on promotions to determine what plans/products are being purchased. - Provide weekly and monthly reporting on a number of metrics to both COO and Director of Customer Service. - Created and provide Quality Assurance scorecards and audits of Customer service to ensure quality guidelines are being met and feedback is provided by Customer Service management.

Atlanta, Ga

Supported strategic aspects of a project for an analytics platform that will serve personalized recommendations on various web portals and other customer touch points. - Maintained status of projects using the project management system - Evaluated subscriber data collected throughout the customer lifecycle. - Assisted in collecting research in support of business cases. - Arranged meetings and maintained relationships with parties involved with new use cases for an advanced analytics product. - Supported strategic aspects of the project i.e. business plan and use case formulation as well as data analysis and procurement functions. - Worked with technical team members to provide business guidance on the implementation of rules - Served as liaison between business team and relevant technical groups with relevant data. - Provided elaborations on Use Cases as needed to supply relevant information to technical teams

Remote/Virtual

Provided reporting and solutions in data analysis that identified business trends and results for internal and vended sites. Utilized data analysis to explain business issues and recommended improvements, which enabled business units to improve processes and created action plans to reduce dissatisfaction for Customers enterprise-wide.- Developed documentation including requirement documents, flows, and other components of solution documentation- Provided end-to-end services in relation to project analysis by developing and maintaining training materials, user guides, supporting assistance materials and conducted end-user training sessions for out-sourced employees

Liberal Arts And Sciences, General Studies And Humanities

Education record

Executive Education - Advanced Business Analytics