Maria Perez Concepcion Email & Phone Number

Berlin, Germany

Berlin

ResponsibilitiesHR & Culture: Onboarding/Offboarding; VSOP Contracts; Workplace Management (office and virtual office); Event Management Administration: IT Systems administration; Inventory Management, Documentation Preparation for Investors and Board Members.Finance support: Pre-Accounting and Receipts Handling; Inbound Invoices Management (including.

United States

Responsibilities: Established and structured the customer support team, including the development of efficient processes. Conducted onboarding sessions for new team members. Collaborated closely with the Product team, actively identifying and reporting product failures. Analyzed data to implement new processes and enhance existing ones. Provided day-to-day.

Berlin Area, Germany

HR & Culture: Facilitated Onboarding processes; Managed Workplace activities; Recruitment coordinator; Orchestrated Event Management (office events, workshops, and web seminars) Administration: Oversaw Inventory Management; Managed Post Handling Travel & Expense management Procurement: Oversaw Office Budget and Purchases Finance support: Conducted.

Berlin

Responsibilities: HR & Culture: Facilitated Onboarding/Offboarding processes; Served as the Culture Ambassador and Event Manager. Administration: Oversaw office administration and operations for Formlabs in Europe, Berlin. Finance Support: Conducted bookkeeping, procurement, and managed travel reimbursements. Project Management: Led various projects.

Looe, Cornwall

Tapas and Bistro Restaurant located on the heart of Cornwall.- Interior Design of the restaurant and menu.- Manage the team in order to offer a great experience to the customers.- Supervise food and beverage orders.- Marketing plan for the restaurant- Event Management.- Responsible of admin tasks as payments and accounts.- Manage the bookings, complaints.

Brighton, Reino Unido

- Implementation of Customer Services on Social Media.- Design of communication plan for Social media.- As part of the customer service team, I dealt with clients and suppliers over the phone, email. - Created the online chat channel to improve communications with customers. - Responsible for all the customer queries over Social media.- Intermediary.

Brighton, Reino Unido

• Help in the organization of the Front office department from the opening.
• Organize all the new procedures and train the rest of the team.
• Check guests in and out, room allocations, process payments.
• Take and modify reservations for particulars and groups by telephone, email, fax and walk in guests.
• Handle guests complaints, according to the 15 minutes guarantee contract of the company.
• To promote the loyalty programes: Le Club membership, Ibis Business card and ABA card.

Swindon, Reino Unido

• This hotel belongs to the Accor group.
• Assist with the smooth and efficient operation of the Front Office Department and all related guest service.
• Take reservations by telephone, email, fax and walk in guests.
• Check guests in and out of hotel, room allocations, giving out keys, and handles transaction.
• Handle guest complaints and/or remarks; provides a response as soon as possible.
• To promote Le Club Membership to regular guests and enroll new members.

Madrid Y Alrededores, España

• Ticketea.com is a website dedicated to sell tickets for any type of events, especially professional events.
• As office manager I was responsible to manage all of the office suppliers.
• Dealing with customers’ enquires and complains on the phone and via email.
• Sell tickets for the events offered through the webpage.
• Deal with the day a day admin tasks, including payments to the events’ organizers.
• Build the image of the company through Social Nettworks and provide Social Media Services forcustomers.

Madrid Y Alrededores, España

• Co-ordinator of the different departments.
• Responsible to co-ordinate travels and hotels of the clients and team to the different cities and countrieschosen for the productions.
• Production assistance in over 15 advertisements.
• Manage the office suppliers.
• Book castings and communicate shortlisted candidates.
• Design books for the presentations with the clients.

Santa Cruz De Tenerife, España

• The Film commission is part of Tourism of Tenerife, it develops the promotion of the island like location for different productions.
• Help with the marketing and communication campaigns to promote the island as a natural location.
• Help the potential clients to find the companies and location that they needed for their projects.
• Contact with potential clients, foreign production companies interested to go to shoot in Tenerife.

La Palma

• Tourist information office.
• Information to the tourists in the island
• Designer of routes according to the tourist’s profiles that visited the centre.

La Palma

• Information to the tourists in the island.
• Designer of routes according to the tourist’s profiles that visited the centre.

Mass Media Communication

Tourism Management

Audiovisual Communication, Degree

2 years degree about mass media: tv, radio, film, photography, newspapers

Tourism Management, Degree

3 years degree in tourism management. Economics, business administration, languages, hotel administration, ecology, sustainable development.

Education record