Maria Plueger Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Iowa City, Iowa Area

Provide first-class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally.Maintain occupancy at or above 99% and collections at or above 98% of potential income.Achieve the highest possible net operating income (NOI) through the implementation of effective cost control; revenue improvement efforts; and effective budget managementAssist Manager to implement systems, procedures, and expectations. Find ways to improve performance and productivity while reducing expenses.Oversee collections efforts at the property, in order to keep delinquencies under 2% of income.Maintain resident ledgers in property management software to ensure accuracy. Communicate with residents as needed.Preform regular audits of property management software and leases as needed.Process accounts payables in a timely manner and work with vendors as needed to ensure accurate billing and good standing.Conduct analysis of operating expenses to determine items and methods for expense cutting.Assist Manager to oversee monthly reports, budget targets, and variance reports as needed.Responsible for timely submissions of all necessary paperwork for invoicing, payroll, hiring, etc.Manage collections, evictions, and other legal and administrative tasks.Assist Manager as needed to coordinate, schedule, and supervise activities of all contracted services, including, but not limited to: pest exterminators, trash collectors, landscaping, snow removal, turn contractors, and major repair contractors.React to potential situations which would cause liability to the property or the management company. Ensure all landlord/tenant statutes, fair housing laws, and safety codes are followed, and train staff accordingly.Assist Manager to preform quarterly inspections and oversee a successful turn via pre-inspections, scheduling, and vendor bidding processes.

Iowa City, Iowa Area

Provide first-class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally. Maintain occupancy at or above 99% and collections at or above 98% of potential income.Achieve the highest possible net operating income (NOI) through the implementation of effective cost control; revenue improvement efforts; and effective budget managementImplement and maintain a thorough annual marketing plan. Implement daily and weekly goals. Work closely with Manager and staff to ensure all potential marketing avenues are being fully utilized.Effectively maintain product knowledge of property and competitive properties through consistent market research and networking. Ensure leasing staff develops and maintains similar knowledge.Work with Manager to establish, implement, and monitor leasing goals and renewal programs to meet required occupancy.Ensure website, listing sites, social media and marketing materials are up to date and portray the property in a positive, professional, and appealing light at all times. Plan, advertise, and manage resident functions and events.Coordinate advertising events on campus; create partnerships with school and student programs whenever possibleActively network with local higher education and city officials to establish effective working relationships for the benefit of the property and its residents.Assist Manager to conduct analysis of operating expenses to determine items and methods for expense cutting.Assist Manager with monthly reports, budget targets, and variance reports as needed. Manage Marketing budget.React to potential situations which would cause liability to the property or the management company. Ensure all landlord/tenant statutes, fair housing laws, and safety codes are followed, and train staff accordingly.

Hawks Ridge Apartments, 100 Hawk Ridge Dr., Iowa City, Iowa

Assisted in maintaining occupancy at or above 99% and collections at or above 98% of potential income.Achieved the highest possible net operating income (NOI) through the implementation of effective cost control; revenue improvement efforts; and effective budget managementImplemented and maintained a thorough annual marketing plan. Implemented daily and weekly goals. Worked closely with General Manager and staff to ensure all potential marketing avenues were being fully utilized.Effectively maintained product knowledge of property and competitive properties through consistent market research and networking. Ensured leasing staff developed and maintained similar knowledge.Worked with General Manager to establish, implement, and monitor leasing goals and renewal programs to meet required occupancy.Ensured website, listing sites, social media and marketing materials are up to date and portrayed the property in a positive, professional, and appealing light at all times. Planned, advertised, and managed resident functions and events.Coordinated advertising events on campus; created partnerships with school and student programs whenever possibleActively networked with local higher education and city officials to establish effective working relationships for the benefit of the property and its residents.Assisted General Manager with monthly reports, budget targets, and variance reports as needed. Managed Marketing budget.Ensured all landlord/tenant statutes, fair housing laws, and safety codes are followed, and trained staff accordingly.Provided first-class customer service to prospects and residents. Ensured that all resident requests are handled promptly and professionally.

Hawks Ridge Apartments, 100 Hawk Ridge Dr, Iowa City, Ia

Provided first-class customer service to prospects and residents, and ensured that all resident requests are handled promptly and professionally.Preformed and recorded daily follow up with all prospects. Effectively maintained product knowledge of property and competitive properties through consistent market research.Helped establish, implement, and monitor leasing goals and renewal programs to meet required occupancy.Ensured website, listing sites, social media and marketing materials are up to date and portrayed the property in a positive, professional, and appealing way. Helped coordinate advertising events on campus; create partnerships with school and student programs.Assisted with relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.Spent time on campus and at local businesses to promote cross adverting and positive relationships.Reacted to potential situations which would cause liability to the property or the management company while ensuring all landlord/tenant statutes, fair housing laws, and safety codes are followed, and train staff accordingly.Communicated with residents as needed, in regards to showings, service request scheduling, follow-ups, etc.

Orange City, Ia

Designed for clients in a variety of industries including medical, hospitality, non-profit, education, and recreation/entertainment

Cedar Rapids, Iowa Area

Orange City, Iowa Area

Coralville, Iowa

Cedar Rapids, Iowa Area

Sioux City, Iowa Area

Keep communications flowing within the sales department, working with manager and account executives.Create sales presentations and other sales support materials; offer ideas for creative and ad placement.

Orange City, Iowa

Responsible for all marketing, advertising, and public relations for Orange City and its various entitiesLaunched new City/community brand and rebranded all entities’ materials; rolled out new logo, branding, and messaging to community, region, and media in June 2011Developed, maintained, and reinforced all branding through consistent marketing and advertising, including media ads, print collateral, print and e-mail newsletters, outdoor, website, social media sites, public relations, and eventsResponsible for initial and ongoing branding (development of new logo, materials, marketing, website, etc.), marketing and advertising, policies and procedures, bookings and schedules, staffing, customer service, etc., for new $4.6 million event center Designed for clients in a variety of industries including medical, hospitality, non-profit, education, and recreation/entertainmentHandled all marketing, public relations, customer service, bookings, scheduling, staffing, and overall managementPlanned and oversaw the opening of the event center in early June 2012Management of City-wide branding and marketing, including new brand launch

English Language And Literature/Letters

Associate Of Science - As, Graphic Design & Web Design

Interior Design