Maria Pomeroy Email & Phone Number

Baltimore-Washington International Airport

Provides excellent customer service and maximize sales by assisting in the daily operation of the store. Acknowledges and greets customers as they enter the store or approach the cashwrap. Follows all company policies, cash handling policies and special store loss prevention procedures. Communicates effectively with customers, fellow employees and store management. Effectively operates a cash register. Understands how to sell Lottery tickets, Mass Transportation tickets and Telephone Calling Cards. Knows basic store layout to assist customers in their selection of product and can answer customer questions about the entire store. Knowledgeable and familiar with the surrounding businesses/offerings within the facility. Assists other store employees in maintaining security in stores. Stocks merchandise. Informs management of any out of stock situations. Helps maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays. Performs related work as assigned.

Sierra Vista, Arizona

Exchanged returned merchandise for customers quickly and efficiently. Recommended and helped customers select merchandise based on their needs. Served as liaison between customers, store personnel and various store departments. Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates. Offered Sears Outlet credit applications upon checkout, converting 4 out of 10 customers into card-holders. Tracked down sources of special products and services to meet customers' special needs. Processed up to 9 customer orders per day.

Columbia, Maryland

Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners., Compiled, sorted and verified the accuracy of data before it was entered. Compared data with source documents, or re-entered data in verification format to detect errors. Stored completed documents in appropriate locations., Located and corrected data entry errors, or reported them to supervisors. Maintained logs of activities and completed work. , Loaded machines with required input or output media such as paper, cards, disks, tape.

Baltimore, Maryland Area

Monitored customer safety during boarding and deplaning, and assist customers in a friendly manner, responsible for servicing aircraft lavatories, potable water and commissary items, maintaining cleanliness.

Fort Meade, Maryland

Sold a variety of specialized merchandise to customers using salesmanship and courtesy. Served as a customer service representative. Performed “Lead” function and was assigned to more than one selling center. Operated a cash register and other sales related equipment; balanced daily financial transactions. Processed deferred payment plans, credit cards, and dishonored check transactions. Practiced loss prevention procedures and other related retail duties as required.

Odenton, Maryland

Assisted planning and implementation of daily classroom activities and organization of the learning environment. Performed general classroom housekeeping duties including preparation of food and snacks for the children., . Identified signs of emotion or developmental problems in children and brought them to parents or guardians attention., Kept records on individual children, including daily observations and information about activities, meals served, and medications administered.