Mariara Silva Email & Phone Number

Barcelona, Ct, Es

Barcelona, Catalonia, Spain

Factorial is an company management software fast-growing startup founded in 2016. They mission is to help companies automate HR workflows, centralise people data and make better business decisions. They currently serve thousands of customers in over 60 countries all over the world and across industries.- Onboard new customers by assisting them via video call and e-mail until Factorial is fully implemented in their organization. - Bring a consultative approach to customers to ensure a fully customized experience setting up their accounts.- Understand our client's problems and needs and gather their feedback.- Share improvement points that can help create the best customer journey and unlock the market.

Dublin, County Dublin, Ireland

 Provide exceptional customer service and address inquiries, complaints, and issues with high efficiency. Booking management : Overseeing the scheduling, coordinating, and management of booking for events, appointments, or services. Maintained clear and comprehensive records with excellent attention to detail, adhering to frequent stock check processes and contributing to accurate stock management.  Collaborated closely with all departments to build strong working relationships, supporting effective communication and collaboration towards meeting teams, departmental and project targets.

Dublin, County Dublin, Ireland

 Provide exceptional customer service and address inquiries, complaints, and issues with high efficiency. Booking management : Overseeing the scheduling, coordinating, and management of booking for events, appointments, or services. Maintained clear and comprehensive records with excellent attention to detail, adhering to frequent stock check processes and contributing to accurate stock management.  Collaborated closely with all departments to build strong working relationships, supporting effective communication and collaboration towards meeting teams, departmental and project targets.

Dublin, County Dublin, Ireland

Period dedicate to move to Ireland and improving my English language. I worked in several areas of hospitality developing my skills with customer service, managing staff, working under pressure and solving company problems seeking continuous improvement.Some of the positions were: Waitress, Chef and Bartander.

Mogi-Guaçu, São Paulo, Brazil

American multinational company leading global ingredient solutions provider serving customers in more than 120 countries. With annual net sales of nearly $6 billion, the company turns grains, fruits, vegetables and other plant materials into value-added ingredients and biomaterial solutions for the food, beverage, paper and corrugating, brewing and other industries.• Support in issuing and renewing environmental documentation (Licenses/documents to management of water resources , all documents);• Responsible for the management and disposal of industrial waste whole the company. (hazardous waste (class1) and non-hazardous waste )• Improve and maintain accreditation ISO 14001:2015; • List of Environmental Aspects and Impacts by the SOGI tool;• Support in the formulation of the Environmental Control Plan for all the unit's processes;• Analysis of environmental project indicators;• Preparing and conducting meetings for management;• Responsible for organizing Environment Weeks and environmental campaigns;• Participation in the Safety Committee, mapping and opportunities in the periodic exchange of PPE;• Conducted lecture, groups activities, storytelling for children, adolescents in schools in the neighborhood with core topics including; biodiversity restoration, environmental conservation, save water.

Certificate, Environmental Studies, Strategic Carbon Management

specialized study on carbon reduction methods, footprint and strategies for business improvement.

Bacharel, Bacharel In Environmental Engineer (Hons) – Brazil (Nfq Level 8)