Maria Casas Email & Phone Number

Geneva, Ge, Ch

Geneva, Switzerland

Committed to supporting global initiatives and contributing to IXM’s growth.Global Projects and Office Management: - Supporting global projects, collaborating with different teams, and working toward shared goals and outcomes.- Identifying and implementing ways to optimize project costs and existing or new contracts.- Negotiating contracts and offers received, ensuring the best terms and conditions.- Creating, updating, and ensuring adherence to the office management or precise project budget.- Overseeing a team of five individuals, ensuring their efficiency and effectiveness in their respective roles.- Organizing events (up to 1000 invitees) and global campaigns to create meaningful participant experiences.- Opening new offices in different destinations, ensuring smooth operations and maintaining good relations with the landlords.- Creating a Social Impact Committee and collaborating with the committee to create the company's philanthropy journey. Our goal is to make a positive difference in our communities and inspire employees and others to do good.Communication and Branding: - Contributing to maintaining the company's online presence and branding materials to reflect our identity. - Supporting the creation of corporate materials, including a video filmed across four continents.- Creating content to feed social media channel, LinkedIn, to engage the professional network and showcase the company's brand and activities.- Creating, updating, and ensuring adherence to the communications budget.

Geneva, Switzerland

- Leading global office management projects and ensuring consistency across the office locations worldwide.- Serving as the central point of communication for 11 office managers, facilitating seamless information exchange and alignment of objectives.- Implementing new policies and procedures uniformly across all destinations to maintain consistency and compliance.- Overseeing the Health, Safety, and Environment (HSE) program for all offices, including organizing training sessions, campaigns, and events to promote workplace wellness.- Managing the headquarter of the company, ensuring its efficiency and functionality are maintained at all times.- Organizing events to foster team collaboration and engagement.- Handling construction works, ensuring minimal disruption to employees and their work environment.

Geneva, Switzerland

- Creating the brand and business plan.- Handling digital marketing, social media, and website design.- Sourcing products and developing collections.- Managing orders and overseeing deliveries.

Geneva Area, Switzerland

As the Head Office Manager, I spearheaded global office management, overseeing:- Office operations to ensure seamless functioning.- Planning and executing company-wide events.- Managing executives' schedules and appointments.- Organizing travel arrangements for staff and partners.- Recording and reconciling staff expenses.- Processing and filing invoices.- Managing contracts.- Operating the staff holiday planner platform.

Geneva

As the primary point of contact and ambassador for the Private Wellness Club, my responsibilities encompass:- Coordinating and organizing events and workshops- Managing administrative tasks, including payment processing and oversight- Curating special surprises for notable occasions- Supporting the Spa reception by scheduling treatments, maintaining statistical records, and managing retail sales operations

Ginebra Y Alrededores, Suiza

- Providing a warm and personalized welcome to guests, ensuring their stay is memorable and enjoyable.- Promoting hotel amenities and services to enhance guest satisfaction and boost revenue.- Introducing guests to premium services and accommodations to enhance their experience and increase revenue.- Ensuring smooth check-in and check-out processes, with careful attention to detail for accurate billing and financial transactions.

Paris, France

My role involved:- Leading the hotel's reopening efforts and implementing new reception procedures.- Ensuring VIP guests received exceptional service from arrival to departure, addressing any issues promptly.- Managing the "Starwood Preferred Guest" loyalty program, informing staff of updates and ensuring guests received program benefits seamlessly.

Paris, France

Valencia, España

- Welcoming the guests, registering them, making concierge tasks, controlling the billing issues and point of contact of the guest during their stay.

Valencia, España

- Opening of the hotel. - Creating new procedures.- Granting that everything and everyone of the team was ready before the opening of the hotel.

London, Reino Unido

- Ensuring rooms revenue was maximized according to planned strategies.- Coordinating activities with other departments to facilitate increased levels of communication and guest satisfaction.

Mallorca, Spain

- Working hand by hand with the General Manager in projects and initiatives of different levels, managing certain of them on my own.

Sevilla, Spain

Bachelor'S Degree, Tourism And Hospitality Management

German Course Level B2

German Course Level B1