Maria Gross Email and Phone Number

New Venue Openings Specialist

Most Consultation to Booking Award February 2023Helped guide clients to have a beautiful wedding within their budget• Planned and coordinated weddings of all different sizes• Exceeded sales goals• Exemplified and continue to sharpen sales skills proven through high conversion rates• Closely watched and examined reports to determine the direction of future sales• Responded quick an efficiently to all emails and text messages from clients• Worked through excel and outlook to invoice all vendors• Frequently utilized different platforms such as Instagram, Tiktok, and Youtube to watch trends and promote ideas to help attract clients• Developed strong teamwork and communication with fellow sales staff and all other company staff to maintain the end goal of happiness for all clients• Became an active voice on the Sales Skills Committee and Marketing Committee

Increased sales through professional customer service and knowledge of products• Helped customers after identifying their needs, wants, and expectations• Responded to concern and complaints with customers about their shopping experience• Increased productivity by creating a list each day of tasks to be completed by the team• Achieved and surpassed goals on customer loyalty through reward accounts and credit cards• Worked in a fast-paced environment and prioritized tasks• Counted out the registers and created the nightly deposit• Created and fulfill change order payments• Delivered timely and accurate nightly reports containing all the statistics and numbers from the day of sales• Created work schedules and approved timecards

Directed activities on an orderly time schedule when rotating parties through the arenas• Strong verbal communication with the parents about all aspects of the parties• Keen attention to details of the event timeline and instructions for decorations• Ensured the birthday child and guests were having the best possible experience