Chief Operations Officer
Current* Oversee the Marketing, Finance, Human Resources, and Technology departments. * Lead and coach an operations team of six.* Coordinate the standard operating procedures for the +40 design professionals of the firm.* Work on improving the firm's procedures every day. A self-defined questioner, Ruhlmann is always wondering, what technology could we use to make this process more efficient? Is there a way we can avoid this cost? Is this step and the time it takes absolutely necessary for the firm's success? Can I create an automation to avoid this step?A key advisor for leadership, Ruhlmann works on improving operations, project quality, and financial performance.