- Oversaw quality assurance of products and entire manufacturing process- Initiated triage activities and acted as the lead quality member during events of non-conformance- Accountable for product impact assessments, product quarantine, and root cause analysis- Responsible for initiating and tracking distribution quarantines- Provided market distribution metrics and statistical analysis to generate Field Action Assessments- Supported customer complaint handling through assessments of product impact- Performed internal audits of production areas to ensure processes and documentations were compliant to internal requirements

Key Experiences:• Characterized material properties and recommended leading prototypes• Executed manufacturing trials in pilot facility to validate new process• Test method development to assess quality of prototypes• Improved standardized test methods to ensure delivery of quality material to customers• Performed studies to implement a new test method in manufacturing mills• As a Quality Team supporting material and production development • Planned and conducted for innovation testing in a home-use setting• Executed bench testings to achieve rapid learnings of prototypes• Handled escalated product complaints related to compromised• Analyzed data from QA tests to determine if products were manufactured to specifications