- Responsible for the IBB Hotels in Germany (Berlin, Paderborn, Eichstätt, Ingelheim, Passau).- Design, implementation and analysis of the group´s revenue strategy. Annual revenue budget.- Planning, execution and monitoring of tactical pricing for all market segments and distribution channels.- Analysis of market and demand trends as well as derivation of optimization strategies.- Manage overall monthly hotel performance and provide summary reporting to improve long term strategy.- Ensure the proper functioning of all systems.

- Responsible for the cluster revenue of 5 Hotels 1.200 rooms (4 Hotels in Frankfurt, 1 in Bad Kreuznach)- Design, implement and analysis the cluster revenue strategy- Planning, execution and tracking of tactical pricing for all market segments and distribution channels- Forecasting, inventory management, yielding, rate loading- Analysis of market and demand trends as well as derivation of optimization strategies- Responsible for assessing, analysing and pricing group business strategies- Analyze overall monthly hotel performance and provide summary report to improve long term strategy- Challenge and influence hotel to improve service level and operational standards.- Team management, training and development- Revenue Tools: IDeaS, Optima, Fairmas, BI, OTA Insight

- Maximize room sales for a cluster of 5 Novum hotels in Hamburg 250 rooms- Monitoring and analysis results of the strategies carried out in each Hotel- Review Hotels pricing, an ongoing basis to ensure proper positioning of Novum Hotels versus its competitive set/market. - Inventory management. Pick up analysis. reviews yield system forecast and competition analysis and set strategy - Analysis and development of the market strategy- Establishment of controlled Overbooking policies- Produce quotations.- Channel Manager management- Daily rate control and allotments on the Channel Manager.- Revenue tools: HQPlus, Fairmas, HotelNetSolutions

- Coordinate and manage the corporate website for TUI -Nordotel(17 hotels: 5,000 rooms in 4 countries, Spain, Italy, France and Portugal): web content, CMS, Social Media, Cross-Selling plan, E-Mail Marketing, SEM, SEO, re- marketing…)- Maximize each hotel revenue, based on development of individual pricing strategy on direct channel in order to achieve the budgeted objectives.- Analyze and supervise the results of direct sales, taking part of the decision-making process for the development of commercial actions and investments in order to increase sales- Responsible for taking decisions on optimization, positioning, content and online presence- Training, advice and constant communication with the hotel managers of the different hotel.- Supervise room inventory- Contracting of OTA's- Continuously improvement UX- Benchmark - compset

- Responsible for the department in absence of the Head of Reception- Supervise, implement and control all processes of front office department. - Lead, support, train and team reception.- Ensure that standards, policies and procedures are consistently meet- Address inquiries, complaints and customer incidents quickly and effectively- Client / owner management; Reservations; Room assignation- Ensure effective coordination with other departments, especially Floors, A & B and SSTT- Regular meetings with the heads of departments and managementPlanning and implementation of a project to maximize up/cross-selling turnover (S.T.A.R. program of Radisson) as well as the improvement of the channels where customer services are offered- Management of reservations, room assignments and management Ownership.- Responsible for all guests complaints and requests.- Ensuring the standards, guidelines and procedures.

- Manage and coordinate 57 tourist apartments.- Coordinate and supervise the correct functioning of reception, cleaning, purchasing and maintenance.- Carry out administrative control and monitoring of income, expenses and costs.

- Creation and management of an online travel agency.- Market research, design and implementation of online marketing strategy, sales, account management, web content, performance monitoring and identification of target markets.- Build and manage a team.- Develop KPI and performance metrics to set online travel goals and measure success.

- Handling of complaints claims tracking- Front /back office, sales of tourist services- Promotion of new products and services at the hotel- Monitoring and special attention for key guests.