Maria Souden Email & Phone Number

Hines, IL, US

Chicago, IL

Hines IL

Hines IL

• Work closely with Director to lead operations of a nationally funded resource center with 17 FTE’s and a $1.6 million annual budget; develop strategic and tactical plans to meet the needs of health services.
• Manage strategic communications, dissemination, and education initiatives; implement programs, products, and services that provide data knowledge, education, and support to health services researchers in their use of.
• Work cross-organizationally to collaborate with HSR&D Centers, VA program offices, and key VA data stakeholders.
• Evaluate Center performance and assess stakeholder needs through formal and informal processes.
• Oversee development of content, architecture, and strategy for data knowledge products, websites, cyberseminars, and other information dissemination vehicles.
• Design, implement, and analyze research related to knowledge sharing and information use, website usability, customer satisfaction, evaluation, and needs assessment; present work at national meetings and conferences.

Dublin, Ireland

• Fellowship position with teaching, administrative, service and research responsibilities.
• Contributed to programmatic, curriculum, course development, and assessment decisions at the School level, including development of new postgraduate programs and refinement of course offerings to fit changing workforce.
• Designed, developed and delivered Master's courses in Library Management and Contemporary Issues in Professional Practice, including implementation of ePortfolios as a tool for assessment and professional identity.
• Supervised student theses and capstone projects in areas such as health information provision and use; public library practices and programming; eLearning; and information literacy.
• Researched online learning theory and practice to inform the School’s distance learning strategy; implementing peer evaluation policy and protocol.
• Served the broader professional and academic community, including practitioner presentations, professional society conference committees, reviewing for conferences and journal publications.

Ann Arbor

• Provided qualitative and quantitative research support for two projects: Information-User Task Fit in the Diabetes Cube and Teleret Implementation Evaluation (PI: Julie Lowery)
• Coordinated and scheduled project recruitment and fielding; developed data collection instruments; programmed online survey; managed qualitative and quantitative data; maintained IRB compliance.
• Conducted one-on-one interviews with providers in Primary Care clinics and over the telephone.
• Coded and analyzed data; wrote up findings for internal reports and referred publication.

Ann Arbor, Michigan

• Information Behavior in Everyday Contexts (Joan C. Durrance, PI)
• IMLS grant funded project examining information practices of librarians and community problem-solving groups in Hartford, CT.
• Collected data via observation and semi-structured interviewing to inform community engagement and community problem-solving.
• Actively participated in literature review, research design, and protocol development.
• Coordinated recruitment and fielding, managed data.
• Coded and analyzed data; developed funder reports and papers for publication.

Ann Arbor, MI

• All-Literacy Websites Project
• Developed research-based guidelines to assist nonprofit organizations in making their websites accessible to people of low literacy levels.
• Presented guidelines at a Michigan Nonprofit Association conference workshop; published white paper through CyberMichigan.org.

Ann Arbor, MI

• Community Information Corps Program Assistant
• Planned conferences and workshops; arranged speakers; assisted with program management and constituent communications.
• Developed program foundational documents, operations manual, and website copy
• Conducted stakeholder research, competitive assessment and document review to inform programmatic development and identify support strategies.

• Worked with creative and design teams to create marketing communications, public relations and advertising campaigns, including messaging and branding strategies
• Developed successful client proposals and work plans, managed budgets, negotiated media buys, acted as account executive, copywriter, and public relations representative.
• Fielded and managed research utilizing a variety of methods, including focus groups, one-on-one interviewing and ethnographic research, telephone, mail and Web-based surveys; designed research protocols and instruments.
• Collected, coded, managed and analyzed primary research data; conducted secondary and competitive intelligence research to provide insight into market environments.
• Created actionable analytical reports to inform client strategy; meet marketing communication and information needs; and distribute to constituents, media and the general public; presented results and recommendations.

Phd, Information

Msi, Information, 8.0 (Out Of 8)

"Tailored" specialization, emphases: • Community information/nonprofits • Social/organizational aspects of information and technology •.

Ba, English