Outstanding financial service professional with a valuable blend of relationship management, client service and operations experience •Dedicated to the highest standards of client service and to forging strong and commercial relationships with institutional clients - pension funds, sovereign wealth funds, insurance firms and fund managers •Broad understanding of custody and investment management solutions – segregated, pooled funds, OCIO/fiduciary •Proven track record of high client satisfaction generating referrals and new business •Successfully managed and delivered on challenging projects – onboarding, communicating complex product and regulatory concepts, and thorough review of guideline documents, SLAs and contractual agreements •Excellent interpersonal, communication and numerical skills •High levels of energy, enthusiasm, commitment and productivity