Maria Depro (Thomas) Email & Phone Number

Reading, Pennsylvania, United States

• Receive and inspect customer PO’s for product information, pricing accuracy and shipping methods.
• Ensure all PO pricing is correct, matches customer contract pricing or has received required approval. Use Salesforce quotes for noncontract pricing.
• Enter order into our Baan or SAP system choosing company assigned lead time for each product.
• Final inspection of order for accuracy and send OA to customer.
• Electronically save copies of OA, PO and other important documents for audit and referral purposes.
• Collaborate with Sales team, update on order status, communicate issues and seek assistance when needed.

Reading, Pennsylvania Area

• Convert Salesforce orders into SAP or BaaN database and send to manufacturing plant or warehouse.
• Extensive knowledge of battery and charger configuration requirements.
• Manage inventory to meet customer requested date.
• Adhere to guidelines such as lead time, configuration requirements and appropriate accessories.
• Liaison between salespeople, manufacturing plant and warehouses. Effectively communicate requests for urgent changes.
• Fast and accurate completion of product returns and credits.

Wyomissing, PA

• Project Manager for Blackberry to iPhone migration for Vanguard employees.
• Process all wireless device needs for The Vanguard Group’s 13,000+ employees.
• Apply measures to save money and lower costs for Vanguard; for example, saving over $2000 each month by canceling unneeded devices and data/voice plans.
• Assist with configuration and activation of smart phones, tablets and broadband devices. Expeditious response time to client requests.
• Place device orders, tag devices upon receiving, and update inventory database with accurate device status and user information.
• Communicate with international providers and assist Vanguard employees in over 5 countries.

Birdsboro, PA

• Administrative Assistant to Vice President of Sales and Marketing. Handled travel arrangements, client meetings and presentations.
• Assisted outside sales team with quotes to prospective or existing customers.
• Managed customer account database by keeping records of all quotes, including contact names and address changes.
• Assisted internal team members with expedited shipping of required documents and sales quotes.

Birdsboro, PA

• Project manager for client requested changes or upgrades. Single point of contact for all internal and external departments. Met requested time-frames and maintained excellent quality of service.
• Sole point of contact for large customer account base. Responsible for maintaining loyal business relationships while meeting or exceeding account renewal quota.
• Adept at finding revenue opportunities by engaging customers and offering new services.
• Developed extensive knowledge of client business facilities, practices and priorities in order to meet their requirements.
• Developed opportunities to increase company revenue while offering new and valuable services to benefit customer.
• Facilitated calls in fast-paced call center, ranging from billing inquiries to repair problems and new service installations, while receiving excellent reviews.