Maria Timpanaro Email & Phone Number

Melbourne, VIC, AU

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Developed and implemented an engaging marketing strategy to boost community awareness and generate revenue through a diverse events calendar for both club members and non-members
• Manage content creation and moderation for the club's Facebook group, including engaging posts, flyers, videos and event promotions
• Currently developing a loyalty and referral program for 2024 to boost member retention and overall club membership growth, while actively nurturing existing sponsor relationships and exploring new partnership.

Melbourne, Victoria, Australia

• Responsible for completing various merchandising tasks in client stores, such as point-of-sale set-up, displays, product placement and ticketing.
• Proficient in following planograms and ensuring stock levels are adequate/maintained
• Clients include but are not limited to Officeworks, Woolworths, 7-Eleven, IGA and Total Tools.
• Provide a high level of customer service
• Efficient and thorough reporting

Melbourne, Victoria, Australia

• Develop and implement a communication strategy and plans to meet business needs for the Payments and Enterprise Services unit
• Provide advice and consultancy to the Leadership Team for communication and engagement activities and content development
• Plan and organise events such as Town Halls, EOY events, significant days, eg. R U OK day
• Design and execute email and Meta Workplace communication and posts

• 8 to 10 hours p/month for client Silver Spoon Estate Winery, Heathcote
• Establish, create and execute marketing plans and campaigns for new and current release wines, cellar door experience, wine club, special events and Winemaker for a Season program, “My First Crush”, to impact growth.
• Conceptualise and write compelling and targeted content, including but not limited to an e-newsletter, website (currently under construction), social media posts and promotional videos, and brochures. Some design work
• Customer retention and acquisition: analysis, planning and execution of strategies to encourage customer and Wine Club member loyalty and improve the Cellar Door customer experience and journey
• Content and EDM development, deployment, database management and analytics using MailChimp. Average open rate of 42.6%

Melbourne, Victoria, Australia

• Reporting directly into Head Office in Marseilles, France.
• Develop and execute communications plans that support the organisation’s global strategic goals
• Establish strong working relationships with internal stakeholders, including upper management and company leaders from various countries. Often liaise with employees whose native language is not English and convert.
• Write and create time-sensitive engaging, informative and educational employee communication in various formats, including but not limited to: internal articles, business announcements, campaign material, executive.
• Plan, write and craft a visually appealing and content-driven “Monday Catch Up” weekly e-newsletter that links to my created internal articles, updates, special announcements, initiatives and events
• Devise new, original forms of communication and concepts to increase management-employee connections, raise and maintain staff engagement and highlight specific culture-related topics

Truganina, Victoria, Australia

• Planned and implemented a range of internal communication, media and marketing projects to promote, inform, and engage
• Wrote and created time-sensitive written materials, ensuring content aligned with the brand’s identity and overall messages, including but not limited to the monthly internal newsletter, intranet and website content.
• Content creation and management of the region’s intranet
• Developed content internally that was repurposed for social media
• Supported Human Resources team with administration duties as required

Broadmeadows, Victoria, Australia

• Developed and Implemented marketing and communication plans and campaigns and maintained marketing activity calendar
• Wrote engaging and informative content to a range of audiences online and via traditional print marketing campaign collateral, including but not limited to internal communications to 500 employees globally, website.
• Social media content, planning, post scheduling and execution on Instagram, Facebook, Twitter, LinkedIn, and Pinterest generated growth and brand exposure. Analysis and reporting to measure success.
• Planned, generated and executed EDMs using MailChimp with post-deployment analysis
• Communicated product features and benefits to a range of audiences through engaging and informative content
• Contributed to Website re-development

Melbourne, Australia

• Accelerated brand awareness and product exposure by initiating the development, planning and execution of local marketing campaigns. Implemented national campaigns following company guidelines.
• Copywriting for digital and traditional marketing
• Managed social media accounts aligning with the company’s brand positioning and key messages
• Created, scheduled and deployed electronic direct mail targeted to specific markets, including customer database maintenance using MailChimp

Essendon Fields, Victoria, Australia

• Crafted and executed internal sales/training tools for all store and external call centre employees
• Social Media moderation, ensuring the “voice” represented the company’s brand positioning. Customer escalation management. Coached team members and provided moderation support and feedback
• Led online order fulfilment operations. Conflict resolution due to out-of-stock challenges.
• Managed online store and eBay customer enquiries. Provided escalation support to my team
• Assisted Digital Sales Manager, implementing marketing campaigns as required

Essendon Fields

• Processed promotional briefs received from the Merchandise team to increase consumer visitation and company revenue
• End to end promotions management, including writing the promotions’ terms and conditions, applying for Australian trade lottery permits, briefing in house graphic designers to create online promotional tiles, through.
• Collaborated with Category Managers and Merchandise Coordinators to ensure promotion mechanics were implemented correctly and on time
• Internal Communication: Designed, wrote and executed training tools for store and external call centre employees. Briefed weekly promotions to call centre management team
• Prepared data for targeted EDMs, scheduled and liaised directly with external EDM providers to ensure smooth email deployment to consumers. Customer database maintenance
• Post-promotion analysis to determine viability for future promotions

Airport West

• Internal communication: educated store and external call centre employees via informative intranet blogs for employees and external call centre employees to motivate, drive sales, achieve business goals and increase.
• Implemented marketing plans
• Incentive program for employees from 98 stores Australia-wide: devised, created and executed a quarterly incentive to drive sales, increase profitability and achieve business goals. Program sales analysis during and post
• Facilitated educational and interactive store and external call centre employee workshops
• Coordinated promotions, department advertising and marketing material and reviewed collateral to ensure brand positioning was consistent with the company’s strategic direction, brand image and targeted customer.
• Created collateral placement guides for stores to visually merchandise correctly.

Airport West

• Handled and managed customer/store escalations for the warranty program
• Implemented strategies to develop marketing initiatives
• Weekly analysis and reporting
• Processed invoices

• Data entry of orders
• Retailer and customer enquiries- stock availability, status of orders and product information
• Visual merchandising of the showroom and managing promotional and sales material
• Arranged all installations and service calls– managing diary and appointments
• Supported sales staff with administrative duties as required

o Coordinated and implemented launch events, settlement events, open days, sales office and display home set-up, coordinating point of sale and visual merchandising o Face-to-face customer service at all events and open days.o Marketing and administrative support to five project managers, including competitor analysis, reporting, and website audits. o.

• Managed five brand categories - Managed stock inventory, ordered goods via overseas purchase orders, checked invoices and shipping documents
• Strategy and implementation of promotions for bi-yearly internal trade shows and surplus stock and specials throughout the year
• Designed and produced promotional brochures and price lists.
• Analysed Product Sales Reports for sales opportunities, promotions and re-ordering
• Merchandised showroom for internal trade show, events and customer appointments
• Strategy, planning and implementation of Retailer Events

• Coordinated and implemented bi-yearly internal trade shows
• Planned, coordinated and implemented National retailer events throughout the year
• Merchandised showroom for internal trade show, events and customer appointments
• Advised sales representatives on promotions, product changes, and stock availability
• Customer enquiries via phone and email and varied administrative tasks

Associate Diploma Of Business In Advertising

Accredited Correspondence Certificate, Australian Travel & Tourism Consultant’S Course,

Year 7 To Vce