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Maria Venturina is listed as Technical Support Specialist at GROU.PS Inc. at 5starvas, based in Central Luzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Maria Venturina.
Maria Venturina previously worked as Virtual Assistant at 5Starvas and Technical Support Specialist at Gymgroups. Maria Venturina holds Bachelor Of Commerce (B.Com.), Accounting And Finance from Far Eastern University.
To achieve a challenging and rewarding career where in my skills, abilities and experience would be of a great value and offers professional growth while being resourceful, innovative and flexible.10 years experience in Call Center Environment as Level 1 and 2 CSR.Detail Oriented, organized and self-motivated Strong computer navigation skillsStrong written and communication skillsHighly Organized and ability to balance multiple tasks simultaneouslyAbility to work independently as well as part of a teamAbility to solve customer queries as well as set goals and meet objectives efficiently
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-Proofreads legal descriptions in system against deeds-Data Entry-Monitor email inbox (Docs inbox) for incoming documents and save them to the GreenFolders file (electronic file management system.)-Order Pre-closing Items -Request from the Closing Coordinator any additional information required to place these orders
-Troubleshoots product issues and determines resolutions via email -Answering emails or support tickets via Zendesk-Process any Billing issues -Process any Cancellation and Refund-Act as a liaison between Technical Support and Development reporting high priority and critical bugs/issues
>Processing of Orders, Refunds and Cancellations>Doing Outbound Calls for verifying orders; callback request for follow-up orders>Trained for Supervisory Call>Answering emails or support tickets via Zendesk
> Troubleshoots product issues and determines resolutions via chat, email >Chat support via Zopim Chat >Answering emails or support tickets via Zendesk>Provide support on how to set-up exchange email accounts on phone and computer used.>Home based work
NCR - National Capital Region, Philippines
> Troubleshoots product issues and determines resolutions via chat, email and phone.> Provide support on how to set-up exchange email accounts on phone and computer used.>Assisting Virtual Private Server and Shared hosting issues.> Process any Billing issues.> Provide support in building a website and installing different application related in web hosting.
Philippines
> Supervise the Technical Support department and direct their daily activities>Monitor Technical Support e-mail, queue (call center), and cases>Manage the CRM system as well as gather and report support metrics>Act as a liaison between Technical Support and Development reporting high priority and critical bugs/issues>Manage complaint handling.
Philippines
> Troubleshoots product issues and determines resolutions via chat, email and phone. >Provides support on how to build website and market it on the Internet.>Monitoring of service level and ratings >Manage complaint handling system> Submit daily report of ratings and service level> Monitor Technical Support e-mail, queue (call center), and cases>Manage the.
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Maria Venturina works for 5starvas.
Maria Venturina is listed as Technical Support Specialist at GROU.PS Inc. at 5starvas.
Maria Venturina is based in Central Luzon, Philippines, Philippines while working with 5starvas.
Maria Venturina has worked for 5Starvas, Gymgroups, Nomorerack / Choxi, Dts-Net, Llc, and Infinity Support.
You can use AeroLeads to view verified contact signals for Maria Venturina at 5starvas, including work email, phone, and LinkedIn data when available.
Maria Venturina holds Bachelor Of Commerce (B.Com.), Accounting And Finance from Far Eastern University.
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