Maria Withrow

Maria Withrow Email and Phone Number

Process Assistant at Amazon MDW5 @ Billy Casper Golf
reston, virginia, united states
Maria Withrow's Location
Greater Chicago Area, United States
Maria Withrow's Contact Details
About Maria Withrow

A creative, patient, customer-focused business management professional dedicated to servicing major accounts in multiple markets through timely assessment and understanding of customer service expectations. A goal oriented self-starter and strong "closer" who consistently achieve/surpass established performance expectations. Works well under pressure and communicates business concepts to clients in technical and non-technical terms effectively. Experienced team player who always works diligently as a cooperative spirit. Proficient with computers, Microsoft Office Suite and SAP.Specialties: Customer Service, Software training, negotiations, customer relations, data analysis, personnel/team dynamics, problem solver

Maria Withrow's Current Company Details
Billy Casper Golf

Billy Casper Golf

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Process Assistant at Amazon MDW5
reston, virginia, united states
Website:
billycaspergolf.com
Employees:
444
Maria Withrow Work Experience Details
  • Amazon
    Process Assistant
    Amazon May 2019 - Present
    United States
  • Billy Casper Golf
    F&B And Operations Representative- Meadowlark Golf Course
    Billy Casper Golf May 2013 - Present
    Hinsdale, Il
    Coordinator of the 4th Hole Grill within Meadowlark Golf Course. Responsible for the pre-season activities such as purchasing equipment, perishable and non-perishable items; creating a workable and efficient storage and work area. Assists the General Manager with the inventory management of seasonal perishable items as well as marketing ideas. Instrumental in the creation of recipes and preparation of entree items for outings and events. Trained staff on the transport of supplies to and from the 4th Hole where the 4th Hole Grill is located. Trained staff on the preparation of featured grill items to serve to customers. Maintains open communication with the General Manager and staff of the needs of the Grill Staff as well as customers. Help maintain a team work environment which results in a positive golf journey for the players on the course and also a welcoming atmosphere to the patrons that visit the 4th Hole Gill from the Salt Creek Trail.Brings a positive attitude and is the first contact with guests upon their arrival. Process guests in a timely manner. Involved in the selling of all products and operations of the Pro-Shop.
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  • Billy Casper Golf
    Food Server - Meadowlark Golf Course
    Billy Casper Golf Jul 2013 - Oct 2013
    Hinsdale, Il
    Prepare, sell and serve food items at the 4th Hole Grill within the Meadowlark Golf Course property. This position is a one person operation from preparing the items needed to transport to the grill locaiton and post sales activities. Responsible for changing the process bratwursts were grilled and served resulting in the increase of sales and repeat customer ( retention.)
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  • Independent Contractor
    Event Planner
    Independent Contractor 2009 - Present
    Chicagoland Area
    Golf event planner and consultant specializing in special events, fundraising, special projects, marketing and brand support. My passion is helping non-profit organizations plan, execute and realize a profitable annual event. Event planning specialties: include logo design, marketing through multiple media avenues, coordination of volunteers, contract negotiations with vendors, targeting potential attendees and sponsors.Event Planner: NOBLE (National Organization for Black Law Enforcement Executives)NOBLE membership is reflective of Local and Federal law enforcement agencies. Its members hail from federal law enforcement agencies such as the FBI, DEA, DHS, U.S. Marshalls, Postal Police, the U.S. Secret Service, Suburban Police Agencies, Chicago Police, Cook County Police, the Illinois State Police, numerous college and university campus police and members from the North and South Suburban Chiefs of Police Associations. June 2010 June 2011 June 2012 June 2013
  • Harrah'S Joliet Casino & Hotel
    Total Rewards Representative
    Harrah'S Joliet Casino & Hotel Jan 2017 - Mar 2018
    Joliet, Il
    • Involve in the execution of promotional initiatives, daily promotions, giveaways and drawings directed towards business retention and new growth opportunities. • First point of contact for new guests as well as current guests.• Answer guest inquiries regarding changes, status, points and offers which places me in numerous customer interactions.• Project driven activities in back of house includes preparations for promotions, giveaways and after promotional duties.
  • Pga Tour Superstore
    Soft Goods Associate
    Pga Tour Superstore 2016 - 2017
    Schaumburg, Il
    • Proactively greet and assist customers.• Provide accurate product information and assist the customer by introducing product choices.• Merchandise, stock and replenish the sales floor.• Organize and clean the store during downtime.• Managed the register per store guidelines and policies.• Communicate to coworkers and supervisors through wireless audio systems.
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  • Molex
    Vendor Managed Inventory Coordinator
    Molex Sep 2008 - Nov 2014
    Lisle, Illinois
    * Maintains the inventory for specific top tier customers in the consignment program. Ensures that transactions are made on a timely basis in order to maintain accurate and adequate inventory balances. * Coordinates the transition from an order driven customer to a consignment customer. * Independently build customer relationships to enhance customer loyalty and help grow the business. * Works with inside sales, field sales, plant personnel and third party warehouses to ensure that program is established and maintained according to customer expectations.* Ensures that updated forecast information is used to drive the replenishment of the warehouse inventory. Make decisions based on customer forecasts that result in minimizing inventory and customer supply issues.
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  • Molex
    Inside Sales Representative
    Molex Oct 2006 - Sep 2008
    Lisle, Il
    • Analytic proficiency is utilized in handling multifaceted customer accounts.• Account responsibilities included contract manufacturers (Simclar, WWT, and Foxconn), global account manufacturers (Dell, Intel, Apple, Alienware) and automotive contract manufacturers (Lear, Prettl Electronics)• Secure & enter customer orders within department guidelines• Process EDI workflow items within SAP in a timely manner to meet customer’s weekly consolidated deliveries.• Enter & maintain schedule agreements manually as well as electronically.• Create solutions for complicated issues regarding internal & external customer expectations. • Examples: o Development of an automated process that converted the customer’s web based usage & forecast weekly report into order quantities within standard package. The automation also included a table that imitated the SAP field schedule agreement screen for easier and faster entry. The downloading & order entry process was shortened from 3 days into the SAP system to 3 hours. The finished calculations of forecasts & demands were then circulated to the plants involved, the customer and outside sales. The accelerated completion time freed me to proactively communicate any increases in quantities to the plant’s planners & delivery performance improved. We received the highest supplier performance report card from the customer during this time period. The customer also changed their web page supplier information to a similar report to post their forecast & demands.o Creation of a spreadsheet that calculated leadtime from order entry to actual arrival date and notification to plants involved which enabled the customer to better react to forecasts & demands of parts.
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  • Molex
    Rohs Coordinator, Product Compliance
    Molex Jul 2006 - Oct 2006
    Lisle, Il
    • Answered customer ROHS compliance questions from internal and external Molex customers via email regarding Molex parts.• Created documented process for handling customer inquiries regarding Certificate of Compliance (CofC) and Material Declaration data downloaded from SAP to presenting the information to the customer. The steps taken to accomplish this task is to analyze how the current ROHS contractor was processing the requests from start to finish, highlight areas if inconsistencies and steps where human errors may occur and finally how the whole process can be expedited to minimize customer waiting time and desk workload.• Created a series of Excel and Word macros to streamline the CofC data document being presented to the customer into a template format with the final macro converting the file into an Adobe .pdf document to ensure that the final format cannot be altered inadvertently. • Teamed with internal Molex personnel to find solutions on how to fully automate the downloading of Material Declaration information from SAP thereby securing the data given to the customer.
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  • Kennametal
    Senior Customer Service Representative
    Kennametal 2000 - 2006
    Lisle, Il
    • Excellence in penetrating key accounts and increasing revenues through solution selling. Quickly establish rapport with individuals at all professional levels and from diverse cultures. Clearly focus product/services; identify target customers; capitalize on market trends; work to maximize client satisfaction together with revenue and profit expectations. • Secured and entered customer orders quickly and accurately in response to telephone, fax or e-mail communication from the customer or Field Sales representatives. Contribute generously to team's success in meeting aggressive sales objectives and enhancing customer loyalty. • Provide formal quotes, track orders, and usage analysis for customers in multiple markets. • Handle complex discrepancies related to transaction processing. Resolve purchase order issues involving customers and production. Interpret policies, procedures, and guidelines in the course of providing client services. • Responsible for screening prospective government re-sellers into the company's government contract program as well as procuring and processing direct government contracts. • Assist in negotiating contracts with customers on behalf of field sales personnel to generate increase business through site presentations as well as phone conferences. • Provided software and hardware support and training for branch office as well as field personnel.
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  • Lasalle Interior Systems
    Business Director
    Lasalle Interior Systems 1999 - 2000
    Lisle, Il
    * Participated in the creation of marketing collateral materials for new projects.* Assessed clients’ needs and developed successful designs for aesthetic achievement.* Met client deadlines through judicious project management, orchestrating and coordinating milestones against timetables.* Ensure profitability and competitiveness on projects through astute pricing of jobs.
  • University Of Chicago
    Program Manager, Pediatric Immunization Program
    University Of Chicago 1997 - 1999
    Chicago, Il
    * Developed relationships with varied corporate entities to generate needed funding for program initiatives.* Recruited and trained field workers and clerical staff servicing the Robert Taylor Housing Projects.* Produced grant related documentation, quarterly progress reports and annual reports for the Department of Health, City of Chicago and corporate donors.* Organized health fairs, workshops, conferences and related receptions.* Designed a database for use in tracking immunization progress and demographic data collected from field workers.
  • American Thoracic Society, American Lung Association
    Editorial Assistant
    American Thoracic Society, American Lung Association 1995 - 1997
    Chicago, Il
    * Daily contact and coordination of doctors who were journal applicants and reviewers of manuscripts from around the world.* Involvement in the full process of Peer Review for the American Journal of Respiratory and Critical Care Medicine.
  • Cstv, Inc.
    Director Of Corporate Communications
    Cstv, Inc. 1990 - 1995
    Chicago, Il
    * Established and maintained communication between company headquarters and twenty satellite offices representing a national sales force.* Direct contact with Fortune 500 clients, national television networks, and contracted field production teams.

Maria Withrow Skills

Event Planning Contract Negotiation Marketing Negotiation Customer Service Fundraising Account Management Product Marketing Nonprofits New Business Development Product Development Sales Management Team Building Cross Functional Team Leadership Management Manufacturing Sales Training

Maria Withrow Education Details

Frequently Asked Questions about Maria Withrow

What company does Maria Withrow work for?

Maria Withrow works for Billy Casper Golf

What is Maria Withrow's role at the current company?

Maria Withrow's current role is Process Assistant at Amazon MDW5.

What is Maria Withrow's email address?

Maria Withrow's email address is maria.withrow@cs.com

What is Maria Withrow's direct phone number?

Maria Withrow's direct phone number is +163020*****

What schools did Maria Withrow attend?

Maria Withrow attended Loyola University Chicago, St. Scholastica High School, Chicago.

What are some of Maria Withrow's interests?

Maria Withrow has interest in 2013, Cooking, Education, Training, Golfing, Hole In One May 6, Consumer Motivation And Marketing, Meadowlark Hole #8, Creating New Recipes, Product Sales.

What skills is Maria Withrow known for?

Maria Withrow has skills like Event Planning, Contract Negotiation, Marketing, Negotiation, Customer Service, Fundraising, Account Management, Product Marketing, Nonprofits, New Business Development, Product Development, Sales Management.

Who are Maria Withrow's colleagues?

Maria Withrow's colleagues are Leslie Dixon, Joe Rafferty, Chris Eggleston, Mark Matos, Ellis Gibson, Drew Perka, Brian Oliver.

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