Maria Withrow Email & Phone Number

United States

Hinsdale, Il

Coordinator of the 4th Hole Grill within Meadowlark Golf Course. Responsible for the pre-season activities such as purchasing equipment, perishable and non-perishable items; creating a workable and efficient storage and work area. Assists the General Manager with the inventory management of seasonal perishable items as well as marketing ideas. Instrumental in the creation of recipes and preparation of entree items for outings and events. Trained staff on the transport of supplies to and from the 4th Hole where the 4th Hole Grill is located. Trained staff on the preparation of featured grill items to serve to customers. Maintains open communication with the General Manager and staff of the needs of the Grill Staff as well as customers. Help maintain a team work environment which results in a positive golf journey for the players on the course and also a welcoming atmosphere to the patrons that visit the 4th Hole Gill from the Salt Creek Trail.Brings a positive attitude and is the first contact with guests upon their arrival. Process guests in a timely manner. Involved in the selling of all products and operations of the Pro-Shop.

Hinsdale, Il

Prepare, sell and serve food items at the 4th Hole Grill within the Meadowlark Golf Course property. This position is a one person operation from preparing the items needed to transport to the grill locaiton and post sales activities. Responsible for changing the process bratwursts were grilled and served resulting in the increase of sales and repeat customer ( retention.)

Chicagoland Area

Golf event planner and consultant specializing in special events, fundraising, special projects, marketing and brand support. My passion is helping non-profit organizations plan, execute and realize a profitable annual event. Event planning specialties: include logo design, marketing through multiple media avenues, coordination of volunteers, contract negotiations with vendors, targeting potential attendees and sponsors.Event Planner: NOBLE (National Organization for Black Law Enforcement Executives)NOBLE membership is reflective of Local and Federal law enforcement agencies. Its members hail from federal law enforcement agencies such as the FBI, DEA, DHS, U.S. Marshalls, Postal Police, the U.S. Secret Service, Suburban Police Agencies, Chicago Police, Cook County Police, the Illinois State Police, numerous college and university campus police and members from the North and South Suburban Chiefs of Police Associations. June 2010 June 2011 June 2012 June 2013

Joliet, Il

• Involve in the execution of promotional initiatives, daily promotions, giveaways and drawings directed towards business retention and new growth opportunities. • First point of contact for new guests as well as current guests.• Answer guest inquiries regarding changes, status, points and offers which places me in numerous customer interactions.• Project driven activities in back of house includes preparations for promotions, giveaways and after promotional duties.

Schaumburg, Il

• Proactively greet and assist customers.• Provide accurate product information and assist the customer by introducing product choices.• Merchandise, stock and replenish the sales floor.• Organize and clean the store during downtime.• Managed the register per store guidelines and policies.• Communicate to coworkers and supervisors through wireless audio systems.

Lisle, Illinois

* Maintains the inventory for specific top tier customers in the consignment program. Ensures that transactions are made on a timely basis in order to maintain accurate and adequate inventory balances. * Coordinates the transition from an order driven customer to a consignment customer. * Independently build customer relationships to enhance customer loyalty and help grow the business. * Works with inside sales, field sales, plant personnel and third party warehouses to ensure that program is established and maintained according to customer expectations.* Ensures that updated forecast information is used to drive the replenishment of the warehouse inventory. Make decisions based on customer forecasts that result in minimizing inventory and customer supply issues.

Lisle, Il

• Analytic proficiency is utilized in handling multifaceted customer accounts.• Account responsibilities included contract manufacturers (Simclar, WWT, and Foxconn), global account manufacturers (Dell, Intel, Apple, Alienware) and automotive contract manufacturers (Lear, Prettl Electronics)• Secure & enter customer orders within department guidelines• Process EDI workflow items within SAP in a timely manner to meet customer’s weekly consolidated deliveries.• Enter & maintain schedule agreements manually as well as electronically.• Create solutions for complicated issues regarding internal & external customer expectations. • Examples: o Development of an automated process that converted the customer’s web based usage & forecast weekly report into order quantities within standard package. The automation also included a table that imitated the SAP field schedule agreement screen for easier and faster entry. The downloading & order entry process was shortened from 3 days into the SAP system to 3 hours. The finished calculations of forecasts & demands were then circulated to the plants involved, the customer and outside sales. The accelerated completion time freed me to proactively communicate any increases in quantities to the plant’s planners & delivery performance improved. We received the highest supplier performance report card from the customer during this time period. The customer also changed their web page supplier information to a similar report to post their forecast & demands.o Creation of a spreadsheet that calculated leadtime from order entry to actual arrival date and notification to plants involved which enabled the customer to better react to forecasts & demands of parts.

Lisle, Il

• Answered customer ROHS compliance questions from internal and external Molex customers via email regarding Molex parts.• Created documented process for handling customer inquiries regarding Certificate of Compliance (CofC) and Material Declaration data downloaded from SAP to presenting the information to the customer. The steps taken to accomplish this task is to analyze how the current ROHS contractor was processing the requests from start to finish, highlight areas if inconsistencies and steps where human errors may occur and finally how the whole process can be expedited to minimize customer waiting time and desk workload.• Created a series of Excel and Word macros to streamline the CofC data document being presented to the customer into a template format with the final macro converting the file into an Adobe .pdf document to ensure that the final format cannot be altered inadvertently. • Teamed with internal Molex personnel to find solutions on how to fully automate the downloading of Material Declaration information from SAP thereby securing the data given to the customer.

Lisle, Il

• Excellence in penetrating key accounts and increasing revenues through solution selling. Quickly establish rapport with individuals at all professional levels and from diverse cultures. Clearly focus product/services; identify target customers; capitalize on market trends; work to maximize client satisfaction together with revenue and profit expectations. • Secured and entered customer orders quickly and accurately in response to telephone, fax or e-mail communication from the customer or Field Sales representatives. Contribute generously to team's success in meeting aggressive sales objectives and enhancing customer loyalty. • Provide formal quotes, track orders, and usage analysis for customers in multiple markets. • Handle complex discrepancies related to transaction processing. Resolve purchase order issues involving customers and production. Interpret policies, procedures, and guidelines in the course of providing client services. • Responsible for screening prospective government re-sellers into the company's government contract program as well as procuring and processing direct government contracts. • Assist in negotiating contracts with customers on behalf of field sales personnel to generate increase business through site presentations as well as phone conferences. • Provided software and hardware support and training for branch office as well as field personnel.

Lisle, Il

* Participated in the creation of marketing collateral materials for new projects.* Assessed clients’ needs and developed successful designs for aesthetic achievement.* Met client deadlines through judicious project management, orchestrating and coordinating milestones against timetables.* Ensure profitability and competitiveness on projects through astute pricing of jobs.

Chicago, Il

* Developed relationships with varied corporate entities to generate needed funding for program initiatives.* Recruited and trained field workers and clerical staff servicing the Robert Taylor Housing Projects.* Produced grant related documentation, quarterly progress reports and annual reports for the Department of Health, City of Chicago and corporate donors.* Organized health fairs, workshops, conferences and related receptions.* Designed a database for use in tracking immunization progress and demographic data collected from field workers.

Chicago, Il

* Daily contact and coordination of doctors who were journal applicants and reviewers of manuscripts from around the world.* Involvement in the full process of Peer Review for the American Journal of Respiratory and Critical Care Medicine.

Chicago, Il

* Established and maintained communication between company headquarters and twenty satellite offices representing a national sales force.* Direct contact with Fortune 500 clients, national television networks, and contracted field production teams.

Marketing

College Prep