Maria Zambrano Email & Phone Number

Orlando, Florida, United States

• Attending weekly chapter meetings consisting of speakers from Fortune 500 companies to network and expand industry knowledge.
• Collaborating with teams of 15+ people to raise $2K+ during fundraising events to fund chapter scholarships & convention sponsorship.
• Participating in Mentorship, Excel, and Interview Programs consisting of weekly meetings with chapter leaders to develop interpersonal and professional skills.
• Representing ALPFA UCF in career fairs, professional mixers and volunteering events to grow club’s professional network & aid recruitment.

Titusville, Florida, United States

• Increased daily follow-ups by 30% through precise record-keeping for an agent with 400+ clients.
• Coordinating communication between buyers, sellers, and agents to facilitate smooth and timely closings.
• Organizing weekly open houses and creating promotional materials to enhance client engagement.

• Conduct consumer trends research focusing on women aged 40-55 seeking wellness solutions.
• Execute end-to-end consumer research, managing outreach and conducting 15+ consumer interviews.
• Analyze data from 20+ consumer responses to identify trends influencing health decisions among women.

Ohio, United States

• Focused on Amazon’s customer obsession by supporting 3,000+ associates within the facility.
• Conducted termination, feedback, and “seek to understand” meetings with associates alongside Operation Managers (OMs) and Area Managers (AMs) to address concerns and enhance communication.
• Collaborated with cross-functional stakeholders (OMs, AMs, mentors, and associates) to develop a self-service station for associates, reducing HR desk interactions and fast-tracking HR partner processes.
• Presented HR self-service implementation, 10-week experience, and achievements to HRBP and SHRBP.

Florida, United States

• Provided exceptional customer service to ensure a positive dining experience for 30+ guests daily.
• Retained guests by efficiently managing multiple tables, ensuring timely and accurate order delivery.
• Upsold from 20+ menu offerings and promotions, contributing to increased sales and customer satisfaction

Merritt Island, Florida, United States

• Provided exceptional service, ensuring positive first impressions for 500+ international guests daily.
• Collaborated with a team of 4-10 on special events for smooth operations and guest satisfaction.
• Assisted in managing high-traffic events (launches), ensuring smooth operations and safety compliance

Florida, United States

• Placed in 9 different departments and interacted with 50+ customers per shift.
• Maintained and organized each department to ensuring that consumable items are in compliance with safety standards.
• Handled around 200+ items per shift making sure items are well-organized and stocked.

Florida, United States

• Handled an average of 500+ transactions per shift, ensuring accurate and timely processing of payments and maintaining a high level of customer satisfaction.
• Assisted approximately 150+ customers daily, providing friendly and efficient service, resolving issues, and answering questions to enhance the shopping experience.
• Monitored and restocked checkout area with essential supplies, reducing downtime.

Bachelor Of Science In Business Administration, Management

Activities and Societies: ALPFA

Associate Of Arts - Aa

High School Diploma

Activities and Societies: Teacher Assistant, Latin Honor Society, International Club, Varsity Volleyball, Varsity Soccer