· Oversee the recruitment and hiring process by preparing job descriptions, maintaining and monitoring online recruiting methods· Create and implement effective onboarding plans, orientation trainings & presentations· Conduct new team member orientation to ensure new hires gain an understanding of the business, benefit plans, policies, and procedures· Maintain physical and electronic team member files and conduct routine file audits to ensure federal and state compliance (i.e., I-9s)· Manage online learning communities, testing of training materials, course troubleshooting, and user experience· Maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, and disciplinary actions.· Meet with managers and employees to address employee relations, recruitment issues, conflicts, and provide support while fostering resolution and problem-solving.· Administers and ensures the accuracy of all benefit enrollments, status changes, and terminations in internal HRIS systems and external vendor systems.· Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, interpreting plan documents, status changes, and other general inquiries.· Assists in rolling out new 401(k) plan, monitoring eligibility, and responds to inquiries from managers and employees relating to enrollments, plan changes and contribution amounts· Review and stay up to date on policies and practices to maintain compliance with company policies, various state labor laws, FMLA laws, CRFA laws, and OSHA laws.· Review and revise the company policy manual as required.· Update timekeeping and input payroll time corrections· Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.· Oversee exit interviews and complete employee separation process.

- Manage company websites, such as LinkedIn, Glassdoor, & Indeed- Process payroll every week using Paylocity - Issue disciplinary actions- Terminate employees- Implement new local and federal laws- Manage employee files- Benefit enrollments- Recruit using accessible sources- Onboard new employees- Work under CFO & work with AP/AR representatives- Administer websites such as Principal, Clarity, & Guardian- Submit employee invoice benefit breakdown to accounting- Improve online employee ratings - Fix all payroll issues- Work closely with department managers- Make recommendations to management on best practices- Maintain employee compliance posters- Review and revise all existing employee forms - Communicate with local and out-of-state sites- Keep track of tardies & absences - Maintain PTO calendar- Attend walk-in applicants- Assist employees with technical issues using the Paylocity app- Print out paystubs for employees- Administer drug tests when needed - Work with quality assurance manager- Work closely with CEO and SVP of ops- Maintain first aid kit- Manage suggestion box- Review paper applications- Prescreen online applicants- Work with Paylocity to improve our processes- Manage recycling program- Implementing the RTC program- Manage child support deductions- Respond to unemployment claims- Manage COBRA insurance- eVerify applicants- Maintain compliance with our TX and CO offices- Communicate with Spanish-speaking employees- Follow up with all employee questions or concerns- Assist with all employee raises- Implement a compensation program- Assist day and night, shift employees- Assist about 100 employees in total- Schedule job interviews- Distribute employee paychecks- Manage employee debit card program- Follow up with work comp matters- Maintain confidentiality - Assist with employee engagement activities- Maintain the org chart accurate- Implementing 30, 60, and 90-day reviews- Open enrollment when necessary

- Recruited using free sources- Onboarded new hires using ADP- Managed Google Reviews- Terminated employees- Lead team meetings- Managed seasonal store- Covered shifts when possible- Conducted investigations- Handled medical benefit enrollments- Ran payroll every two weeks- Traveled between locations- Organized deposits when needed- Worked closely with owners- Worked with store management- Communicated with employees- Organized local donations- Maintained employee filing system- Assisted with the inventory at the stores and warehouse- Helped with scheduling in-store training- Organized employee birthdays- Merchandised products when necessary- Worked from home when possible- Maintained warehouse office organized- Back up to warehouse manager when absent- Reminded managers of quarterly reviews- Reviewed all forms before given to employees- Signed all documents- Created offer letters- Calendared 30, 60, and 90-day reviews- Scheduled & led employee events- Communicated employee discounts to stores- Attended biweekly tenant meetings at AREA15- Assisted with customer events- Assisted with updating the employee handbook & key lead manual- Implemented local & federal laws- Distributed employee paychecks- Maintained LinkedIn company page- Managed office volunteers- Managed employee monthly raffle giveaways- Assisted with creating monthly goals- Managed parking pass issuance- Scheduled employee ID appointments- In charge of employee lanyards and badges- Scheduled free entertainment tickets for employees & guests- In charge of AREA15 employee vouchers for entertainment with a guest- Promoted business through mixers- Attended ADP training & seminars- Trained new HR manager- Organized employee-free meals at AREA15- Promoted business within the mall when became a new tenant- Implemented RTC program- Advised on new HR system- Recommended DETR as a way to hire- Ordered change for stores every week- Assisted with relocation

(Industrial Claims Partner)@MGM Grand Hotel and Casino​- Daily claim review of required claim data into the claims database system for both third and first-party claims same day as receipt of assignment.​- Contact and interview the claimant & other involved persons to obtain missing information not contained within the claim. ​- For non-bodily injury claims, communicate with the claimant & any other involved persons within the appropriate time frame to obtain any missing information not contained in the claim.​- Perform appropriate investigation based on claim type & damages; obtain applicable investigative documentation & information, to include available surveillance coverage, direct from property risk management & other departments as well as accessing various company-wide hotel systems such as HOTSOS, Opera, Etc., interview witnesses & other involved parties, review evidence, obtain additional investigative information such as photographs (if needed), policy reports, etc. as necessary to allow for a​- Evaluate investigation results & determine to extent of the company's liability, if any. ​- Review medical treatment records/bills & complete the required Medical Evaluation form.​- Obtain & assess appropriate documentation to substantiate reported loss including but not limited t: verification of MMSEA status, medical treatment records and bills, verification of wage loss, property loss/damage receipts & estimates, etc., for-litigated claims.​- Maintain appropriate and sufficient reserves in recognition of potential financial exposure of claim, post accurate & timely claim payments in the database system until the claim is resolved; provide clear and timely verbal &/or composed written communication with all relevant parties.- ​Negotiate & resolve claims fairly & equitably, within the designated authority level, in compliance with the company's settlement practices, policies, and procedures, and conferring with management for any recommended settlement.

MGM Resorts(Executive Assistant)Promoted from Legal Assistant to Executive AssistantExecutive Assistant to the VP's, Directors and Managers of the Diversity Inclusion, Philanthropy and National Diversity Departments, promoted from Legal Assistant to the AVP of Legal Collections. Elected and chosen for the Aspire Leadership program, attended the Diversity Championship training and received a volunteer award.

(Executive Assistant)@Mente SanaAssisted HR Director with HR duties such as recruiting, employee relations and employee engagement. Produced monthly newsletters, posted jobs online and conducted interviews. Also helped with employee investigations, events and compensation. Attended trainings, maintained employee records and created employee handbook.

2019-2020Henderson & Las Vegas- Respond to legal requests such as providing patient's billing information- Coordinate depositions, trials and other legal scheduling- Set up appointments for patients with Med Pay coverage or liens- Coordinate file reviews, independent medical examinations and other- Schedule trials, telephone conference calls and other legal appointments- Review and finalize reports for doctors- Generate invoices for legal cases- Collect on any liens and submit fee reductions- Prepare medical records for depositions- Verify HIPAA release forms before speaking or releasing

2018-2019

2017-2018

Marketing Assistant to Owner of Lucky Solutions.

2015-2017(CRB Auto) - Promoted from Customer Service Associate - Produce deferment agreements, and review returned deferments- Complete requests for account transaction histories- Handle Customer Service voicemails and emails as appropriate- Respond to mail correspondence in a timely manner- Produce customer requests for payoff, interest paid, and duplicate billing statements- Review and forward ACH forms for processing as well as resolve pre-note rejects- Accurately produce due date change forms, and review returned forms for accuracy- Obtain required documents and produce out of country letters- Handle inbound and make outbound phone calls as appropriate- Review, monitor, and follow-up on any accounts assigned to

Independent

Private Party Classifieds