Maricela Alvarez Email and Phone Number

PROFESSIONAL SUMMARY Driven leader and dedicated manager with demonstrated experience in daily business operations.I am capable of facing complex situations and excel at finding timely solutions. I welcome new challenges and am an expert at multitasking.My high attention to detail is best recognized by my excellent track record in passing health department and Steritech audits with minimum deductions; I have never had a "critical" finding observed.I pride myself on being a well seasoned trainer, having trained more than 50 managers since 2014. My trainees include general managers, kitchen managers and other trainers. WORK HISTORY Restaurant General Manager, 08/2017 to CurrentThe Habit Burger Restaurant, LLC - Glendale, AZ• Fostered a positive working environment for employees by leading with empathy while clearly communicating performance expectations.• Maintained efficient staffing by interviewing, selecting, staffing, training, and coaching new and current team members.• Ensured adequate quantities of food, beverages, equipment, and supplies through effective purchasing practices.• Reviewed payroll and timekeeping records for accuracy and completion.• Facilitated health, safety, and sanitation process evaluations to identify and immediately remedy any potential violations.• Tracked daily sales transactions and invoices for accurate and updated financial reporting.• Created weekly planners and set training goals to foster team member development.• Selected to oversee the 2021-2022 weekly planners for AZ District to facilitate goal planning district-wide.Assistant Manager , 03/2014 to 05/2017The Habit Burger Restaurant, LLC - Paradise Valley, AZ• Established performance goals for employees and provided feedback on methods for reaching those milestones.• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.• Assisted in organizing and overseeing assignments to drive operational excellence.• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.• Supervised day-to-day operations to meet performance, quality and service expectations.• Mentored team members to enhance professional development EDUCATION High School DiplomaParadise Valley High School - Phoenix, AZ CERTIFICATIONS ServSafe certifiedProctor certified LANGUAGES SpanishNative or Bilingual CONTACT Address: Phoenix, AZ 85027Phone: (602) 312-4245Email: vvr3113@icloud.com