Mia Marić, Cspo, Safe Pmpo Email & Phone Number

Decatur, Tx, Us

- Partnering with senior leadership to overhaul their product intake processes, improving clarity and efficiency from request receipt to feature development- Conducting comprehensive assessments of existing intake processes, identifying bottlenecks and areas for improvement- Collaborating with internal stakeholders to gather requirements and ensure alignment with business objectives- Developing and implementing standardized templates and guidelines for request submissions, reducing ambiguity and enhancing communication- Introducing prioritization frameworks to evaluate and rank incoming requests based on strategic value, urgency, and resource availability- Facilitating regular intake review meetings with stakeholders, product teams, and development leads to ensure continuous alignment and transparency- Working closely with lead developers to translate refined requests into detailed feature specifications and development tasks- Utilizing agile methodologies to manage and track the progress of feature development, ensuring timely and quality delivery- Providing ongoing support and training to product teams on best practices for request refinement and stakeholder communication

Chicago, Illinois, Us

- Was responsible for the strategy for big data management on our OneTru Platform, a machine learning-powered analytics platform- Led a team of 10 Product Managers and Product Owners to support the overall strategy for implementation and maintenance of a scalable big data infrastructure - Engaged with key Stakeholders and the Product Managers to define, communicate and implement the Product vision for OneTru- Collaborated with cross-functional teams to define Product Roadmaps, prioritize features, and ensure timely delivery of high-quality releases- Coordinated Initiative handoff with Product Managers to coordinate with Product Owners to execute platform strategy - Monitored progress of project status, milestones, improvements, and achievements- Owned & managed the migration of data from on-premise to AWS S3 buckets

Chicago, Illinois, Us

- Was responsible for the strategy for a large internal Shared Analytic Platform Environment (SHAPE) that is being utilized by 100s of teams across TransUnion- Managed initiatives to support movement, cleansing, and use of big data on the analytics platform- Worked with Product Management to maintain Analytics ART roadmap, ensuring vision is clear and consistent - Communicated and shared the vision with SHAPE development teams to maintain 100% predictability- Maintained and prioritized the Program Backlog for 3 development teams that worked to maintain the analytic environment (SHAPE)- Owned and managed Feature & Initiative metrics through Jira- Established a Feature intake process for a Business Intelligence (BI) team to improve WIP and create transparency for Stakeholders submitting requests- Collaborated with architects, Data Scientists, and other Subject Matter Experts to establish the technical vision and analyze tradeoffs between usability and Performance needs- Managed cross-functional team and stakeholder communication, and oversaw product development from inception to implementation in coordination with Product Owners- Cultivated & maintained relationships with wide range of stakeholders, across TransUnion, ensuring Product roadmap was clearly communicated

Plano, Texas, Us

- Played a key part in continually improving the ways of working with various project teams at an early -- Worked with product management to create and maintain solution roadmap- Created and maintained DevOps team’s Program Backlog through Azure DevOps- Assisted other team members, scrum development team, and enterprise architecture in developing solution delivery best practices- Acted as a strong liaison between Product Management and development to ensure a transparent and productive workflow environment- Worked with teams to continuously improve product ownership and other agile processes

Plano, Texas, Us

- Developed objectives and a roadmap to facilitate the Agile transformation for pilot teams - Developed and delivered team and organization trainings and workshops, building knowledge and skills to facilitate the Agile transformation - Established and supported communities of practices to promote organizational understanding of Agile roles and to help individuals develop into them - Coached teams, Scrum Masters, Product Owners, Product Managers, Engineering teams and Executives on Agile values and principles to promote continuous improvement in practices and artifacts - Championed cultural change and collaborated with other Coaches on plans and techniques for accelerating and advancing the organization's transformation - Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency - Awarded Certificate of Recognition within the first 6 months in the role for outstanding performance establishing Agile SOP, training Product management, coaching engineering teams

Chicago, Illinois, Us

- Coordinated with Business Owners and other internal stakeholders in requirements gathering and prioritization for new features and enhancements for customer facing ePortal- Utilized Salesforce to process and track new feature and enhancement requests from internal stakeholders and external customers - Supported an Agile Software Development process, worked in conjunction with customer support teams / stakeholders and technical delivery team - Worked closely with counterparts in Product Management to align on the vision, program backlog, and roadmap - Acted as stakeholder of specific product backlog items, worked closely with development teams to ensure the output to be aligned with expectations - Experienced with CI/CD enabled DevOps processes, biggest influence being during the initial planning process and the final phase of making the feature/enhancement fully operational- Acted as the voice of the customer and provided a business perspective on value during day-to-day development- Utilized Broadcom Rally software for requirements tracking for the Scrum and Kanban teams- Maintained development documentation on wiki Confluence pages in coordination with Scrum and Kanban teams - Implemented new communication mechanisms to internal and external stakeholders - Responsible for customer communication for new product features and enhancements - Bi-weekly Program Increment and Sprint updates for Scrum and Kanban teams - Quarterly newsletter summarizing accomplishments- Key achievements on customer facing ePortal: - Enhanced messaging & notification services on the portal - Gamified ePortal for ease of learning how to use for new users - Proactively enhanced security & compliance protocols on ePortal (when displaying SSN and other PII) - Established Multi-Factor Authentication - Created extensive tracking of visits & use of ePortal

Chicago, Illinois, Us

- Built up a brand-new Kanban team as a Product Owner and Scrum Master, learning and teaching the Kanban principles to the developers - Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction - Facilitated Program Increment Planning, Daily Scrum, Sprint Planning, Backlog Refinements, and Retrospective meetings - Coached scrum teams on resolving concerns, improving development processes, while creating a -- Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables

Dublin 2, Ie

- Maintained relationships with internal stakeholders through requirement gathering sessions - Created mock-ups to visualize functional requirements - Led an effort to consolidate scope and requirements into a comprehensive report used to track the internal team's responsibilities and expectations - Nominated for ‘Rockstar Rookie’ award - Provided “best practice” guidance to the stakeholders in effort to consolidate multiple tables and create data marts - Conducted formal and informal peer review of internal and client documentation

Dublin 2, Ie

Client facing while having maintained program-wide approaches, plans, policies, and procedures: - Managed active resourcing forecast spreadsheets for all multi-disciplined work in the office while reviewing/assessing weekly actual hours reported - Supervised resource management teams within the sub-areas, and manage their performance - Identified improvement to the continuous resource management process, and develop and share leading practices across sub-areas - On-Boarded/Off-Boarded accordingly while following compliance policies - Ensured smooth process for security clearances - Maintained funding - Managed subcontractor hours and funding, ensuring the team does not go over budget - Maintained a status report of the supporting team’s progress on a weekly basis