Maricris Oriol Email & Phone Number

Accomplished Training Coordinator with over 7 years of experience in the training and development field. With extensive experience in administrative and clerical fields. Proven track record of developing and delivering effective training programs to meet organizational objectives. Proven ability to develop strong relationships across cultures and successful in intense and demanding environment.Currently working at Quantrics Enterprises as a Training Coordinator since May 2022.As a Training Coordinator, my key responsibilities are as follows:• Coordinated and administered training programs, including scheduling and tracking attendance• Support and work closely with Trainers to assist them in all facets of Training and Development• Coordinate with internal and external stakeholders to support the delivery of training programs• Monitor, evaluate, and record training activities and program effectiveness• Keep track of attendance records and other related training documents• Oversee training logistics, schedules, communication, and resources• Worked alongside people of different levels and background• Maintain records of all training activities and provide reports• Manage the Learning Management Systems (LMS)• Provide end-to-end training support-I worked at Accenture Philippines as a Training Delivery Advisor under Learning Global Delivery Team for more than 4 years and my key responsibilities are as follows:• Deliver efficiency and quality • Monitor, measure, assess and correct one’s own process performance when executing transactions • Perform customer request/problem identification and follow defined incident notification and escalation procedures to ensure they are communicated effectively and receive proper management attention to be resolved correctly • Maintain high customer satisfaction ratings by processing transactions accurately• Identify all risks associated with execution of the assigned tasks within the business process and understands the security requirements linked to the business process.• Administer transactions according to the security requirements in order to mitigate risks• Execute core business processes and transactions• Perform core business process transactions involving data entry/data capture according to defined methods, procedures, and standard delivery solutions to deliver business outcomes committed to in the service level agreement• Apply understanding of assigned business process to identify gaps and propose continuous improvement measures

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  University Of Rizal System - Angono

  Tourism Management