Maricris Jomocan Email & Phone Number

-Supervised Fine-Tuning (SFT) as a Service-Evaluation as a Service-Multilingual Training-Labeling-Annotation

Quezon City, National Capital Region, Philippines

- Train and optimize AI models through collaboration with data science and engineering teams.- Curate, annotate and preprocess datasets for effective model training.- Develop data labeling guidelines to enhance model accuracy.- Fine-tune machine learning algorithms for improved performance.- Evaluate model outcomes and provide constructive feedback for.

Manila

- Initial Role: Customer Service Professional for 2 years, serving Canadian clients via phone and email.- Responsibilities: Delivering excellent customer service and support.- Promotion: Became Helpline Support (SME).- Role Shift: Providing specialized support to agents.- Tasks: - Offering expert advice and guidance. - Clarifying product knowledge..

Pasay

- Administrative Assistant role: Perform diverse administrative and clerical tasks.- Daily support: Assist managers, supervisors, and executives with their needs.- Organize Airfare tickets: Manage travel arrangements for Cabin Crew Supervisors & CAAP.- Document management: Handle necessary documents for onboard personnel.- Cabin Crew assistance: Aid Cabin.

Quezon City

Big Dipper Digital Content: Subsidiary of ABS-CBN, manages Media Asset Management system.Role: Archivist at Central Library & Archives for Audio & Video Monitoring of ABS-CBN programs.Responsibilities:Audio & Video MonitoringAdministrative tasks (annual reports, organization, coordination)TV Programs turnover material managementClient interactions.

- Role: Leads LSM team at restaurant for McDonald's experience of fast, fun, friendly service.- Objective: Drive customer satisfaction, repeat visits, and achieve sales targets.- Local Store Marketing (LSM) Representative handles two activity types: 1. Customer Relation Activities: - Welcoming, meeting, and greeting in lobby. - Ensuring an excellent dining.