I am a volunteer with the Brotherhood of St Laurence and I support local community members in improving their written and spoken English and provide homework tutoring support with resumes and finding employment opportunities. The mentors provide guidance and encouragement, building long-term relationships that help community members overcome cultural barriers, isolation, limited skills and a lack of confidence.

I work as the Corporate Office Coordinator and am responsible for the following: Attend, minute and action outcomes from all fortnightly service delivery meetings Prepare monthly reports  Corporate Office petty cash management including allocation, receipts and reconciliation Organisation of corporate office functions, including obtaining quotes and/or organising catering Responsible for tracking expired driver’s licences Responsible for tracking Disability Workers Exclusion Scheme (DWES) Responsible for maintaining the annual Performance Review & Development database and dashboard

I am an independent ICT Training Consultant offering computer training help. I have over 30 years’ experience in the world of office administration and over 25 years’ experience as an IT Trainer. I have worked in the Education, Finance and not-for-profit sectors.I have worked at a number of Community Houses since 2005 where I have taught a range of courses from Computers for Beginners through to advanced Microsoft Office programs. I have also trained and assessed students who were studying certificates in Business Administration I, II and III.We offer small group training sessions, one-to-one training and workshops. We teach all ages and all abilities and lessons are tailored to your needs, whether you are a complete beginner (of any age) learning at home, or a business requiring in-house software training. With tuition on your own PC, laptop or tablet, you know that what you learn is going to work on your system,Becoming a computer trainer was a great decision for me, over the years I have met lovely people who want to learn how to use their devices and every day brings something new and I enjoy the challenges and opportunities that new technology brings to us all.I love sharing my passion and knowledge with others so that they can learn how to use their programs on their own devices.

I trained and assessed the Certificate II in Business Services. I was the IT Trainer for Computers for Beginners through to Advanced. I developed training materials for participants.

I delivered training for Computers Level 1, 2 & 3 together with workshops. I was also the Literacy and Numeracy Coordinator for the Special Needs Class. I worked in the office supporting the Manager.

I provided confidential administrative assistance to the Principal and managed the smooth and efficient running of the Principal’s office. I was responsible for the overall process of student enrolments.

Liaised with parents on a daily basis either via phone or in person. Advised parents on whether there will be a place for their child. Dealt with parents from different cultures. Preparation of material for Placement Tests and Scholarships. Recorded results for Placement Tests and Scholarships. Supervised Placement Tests. Conducted tours of the school. Operated an SQL database system together with Excel FileMaker Pro. All correspondence that I dealt with was of a confidential nature. Arranged interviews for new students and created timetables for the Teachers. Prepared mail outs to new and prospective students. Maintained student database. Managed the Director of Admission’s diary, travel arrangements and prepared itineraries.

Maintained 200 personnel files on the Q&A personnel database. Updating yearly remuneration details, which included typing the new salary letters. Responsible for two Receptionists and Correspondence Clerk, which included conducting yearly Performance Reviews. Administrator for the Novell Network. Responsible for the Security System (400 people). Ensuring Maintenance/building problems were resolved. Responsible for booking conferences/training courses for all personnel and submitting quarterly accounts for the training levy. Created "Induction Booklet" for new employees. Created standard Personnel forms and the Personnel filing system. Provided standard formats for use on computers within the Department. Conducted yearly presentations/demonstrations to Year 12 VCE Students from local schools on Personnel/Administration, Security and Computing Systems. Arranged timetables for Work Experience Students to gain knowledge in office procedures.