Marie E. Email & Phone Number

United States

Des Moines, Iowa And Cedar Rapids, Iowa

Manage and troubleshoot reporting and data access across the organization. Provide tactical troubleshooting and resolution of system incidents and problems while collaborating with application delivery, infrastructure and other business partners. Maintain documentation and evaluate changes to determine the risk to current environments. Growing and refining.

Responsible for UAT testing project releases, automating tasks for increased efficiency, creating trend analysis reports, and completing quarter end financial inforce file work. Also complete inforce file data corrections for ad-hoc ladder steps to hand off to Modelers for impact testing.

Cedar Rapids, Iowa Area

Responsible for designing system code, test, and document programs. Develops specifications for new and existing programs. Works with clients to determine needs and requirements. Created and maintained multiple financial Power BI reports as SOX controls for business users. Aptitude Accounting Hub trained and certified. Experience working with Hadoop, SQL.

Administer application security for organizational terminations, transfers and name changes. Provision new and modify existing access to approximately 50 applications. Perform monthly audit management testing for Quality Assurance processes related to SOX applications and communicate results in staff meetings. Work to improve processes and update.

Responding to client support requests in a timely manner and ensuring client satisfaction. Providing client support in many areas including, but not limited to, desktop hardware/software, network access and Email accounts, hardware/software installation and inventory, remote access, new hire/terms and Internet access. Documenting data.

Documented troubleshooting steps and resolutions, documented IT procedures, updated student computer software and applications to meet University class needs, maintained and solved computer issues daily, re-imaged student computers during the Windows 7 Migration project, and participated in a classroom move.

Bachelor Of Science (B.S.), Information Technology

Bachelor Of Arts (B.A.), Early Childhood (With Special Ed.) And Elementary Education

Activities and Societies: Kappa Delta PiWas a member of the Kappa Delta Pi Educational Honor Society for 3 years.