Marie Hackett, Mba Email & Phone Number

Los Angeles, California, United States

United States

Day-to-day, aligned projects with business goals, constructed detailed work plans, managed teamsexpectations, tracked and achieved milestones, and communicated the results across an audienceof key stakeholders. Identified and bridged gaps to better align workstreams in an effort to driveconsistency across the program. Data analysis, business analysis.

Remote

Completed administrative duties for the Human Resources department on a federal governmentcontract. Onboarded approx. 650 employees in 5-month span across 3 territories. Processed new hiresand terminations in Workday. Verified I-9 documentation and other first-day formalities and processedvia Perfect Compliance/Guardian. Updated new-hire files and entered.

Lawton, Oklahoma Area

Responsible for overseeing the work of my team of 20 on a federal government contract. Acted as aliaison between my team and upper management, ensuring that everyone is on the same page withregard to company goals and objectives. Managing the day-to-day operations of my team; Operationsmanagement.

Lawton, Oklahoma Area

Audited Health Insurance Marketplace applications to check for Data Matching Inconsistencies (DMI);mapped documents with DMI with the original data and contacted customer for updates, if required.Processed applications post verifying sensitive data with the Social Security Administration, InternalRevenue Service, and Department of Homeland Security.

Culver City, California

Expanding company's customer base. Prospected strategies to identify prospects and initiated thefirst outreach with potential customers. Researched target demographics and economic trends tocreate innovative promotional approaches and business development strategies. Conducted 100%outbound calls and follow-ups (call/email); completed 500 calls weekly with.

Las Vegas, Nevada Area

Assisted Tier 1 clients in resolving technical issues; provided phone support to clients’ staff whileinstalling systems. Surpassed performance metrics related to inbound calls. Assisted in troubleshooting,repairing, programming, and realigning electronic transmission equipment related to DSL internetservices.

Lawton, Oklahoma Area

Answered customer questions about basic banking services, such as account balances and interestrates and fees. Helped customers protect their accounts by reviewing suspicious activity, reversingtransactions and reissuing compromised debit and credit cards. Reviewed account and providedoverdraft assistance.

Lawton, Oklahoma

Gave daily direction to the associates in the store, to include: merchandise presentation, inventorycontrol, pricing, sales enhancements, stocking, and customer service activities.

Master Of Business Administration - Mba, Business Management, 4.0

Graduated with Honors

Bachelor Of Business Administration (Bba), Business Administration And Management, General