Marie Hammerschmidt Email & Phone Number

Denver Metropolitan Area

Denver, Colorado

Greater San Diego Area

Greater San Diego Area

Greater Denver Area

• Direct the efforts of a sales and account management team that drive increases in revenue on a national basis through superior carrier partnership and integration to optimize existing business and drive innovative new.
• Manage a high performing, revenue focused team comprised of local and remote national enterprise sales and account executives, driving improvements in performance, morale and strategic partnerships for a $19.1M.
• Implemented strategy that resulted in a 31% year-over-year growth in enterprise revenue through new business and the growth of existing business.
• Developed and implemented a new 2016 compensation plan that included quarterly and annual targets and motivated the team to achieve and exceed set goals.
• Created and executed a 2016 Account Management strategy that included objective and metric drive account plans for key accounts.
• Maintain comprehensive responsibility for all contract negotiations for both enterprise and wholesale business, working with projects, external counsel and the executive team to bring executable agreements to the table.

Denver, CO

• ++Bankrate Insurance relaunched as insuranceQuotes in March 2015++
• Supervised the Strategic Account Management team, driving increases in customer service while maintaining a focus on driving revenue in alignment with insurance carrier’s customer acquisition targets.
• Managed key accounts with major national insurance carriers, development and executing highly effective quarterly and annual strategic account plans in line with targeted business goals and objectives.
• Participated in the successful completion of contraction negotiations inclusive of master service agreements.
• Performed and delivered monthly reporting that was critical to outline billing and performance measurements.
• Maintained overall responsibility for the leadership, training, and productivity of a high performing strategic account team, driving increases in operational efficiency and profitability.

• Led the successful launch of new local insurance carrier lead programs nation-wide, providing continuous account management to ensure success of the programs.
• Developed and implemented lead programs with insurance carriers while successfully facilitating both price and contract negotiations.
• Performed in-depth analysis of the lead program performance, providing detailed monthly reports and identifying areas of opportunity to improve program success.
• Completed a variety of tasks as needed including resolving issues, leading quality control and assisting agents to resolve escalated issues with carrier corporate offices as needed.
• Executed special procedures as needed to facilitate a smooth, accurate workflow.
• Served as the business lead on a variety of technical projects, providing requirements for the development of new carrier programs and integrations and enhancements to existing programs.

Greater Denver Area

• Used strong communication skills and product and service knowledge to explain services to insurance agents expressing interest in the lead service and to complete the sign-up process in as highly efficiency a manner as.
• Reached out to existing customers on the server provided to expand lead orders, placing follow-up calls to ensure overall customer satisfaction.
• Recognized for outstanding performance as the “Netquote Employee of the Month” in February 2009.

Denver

• Provided exceptional levels of service while taking customer orders and addressing and resolving customer issues in a timely, highly professional manner.
• Utilized attention to detail to receive and process all product orders with accuracy and efficiency, following up with clients on a regular basis to ensure satisfaction.
• Provided comprehensive support for the Sales and Marketing teams including working a NetQuote exhibit at conferences at least twice a year.
• Played a key role in the training of processes and procedures related to the flow of customer orders with new hires, driving increases in both individual and team performance.
• Continually monitored workflow, making recommendation when appropriate on alternative ways to improve the flow of customer’s orders and needs.

Call center customer care for educational publishing company. Processing of book orders. Special account management. Conference exhibitor

Fort Collins, Colorado Area

Bachelors, Fine Arts

Activities and Societies: Metalsmithing

Liberal Arts And Sciences/Liberal Studies