- Gestion de projet et management d'équipe- Développement commercial clients et partenaires- Développement marketing et communication

• Event Activity: Define the Event Objectives, Budget and Strategy• Event Team and Cross-Department Work: Structure the Event Department and manage the cross department activity for each event.• Customer Satisfaction and Loyalty: Increase our customers satisfaction by developing a personalized customer follow-up. Nurture and maintain the existing customer database to generate and ensure increasing loyalty.• Event Request Treatment: Highlight the connection between Château de Pommard, our wines and events by ensuring the treatment of requests according to the qualitative standards of the Château.• Event partnerships: Renew, develop and drive high level partnerships dedicated to our customers.• Ensure the smooth running of each event: Coordinate event logistic and operations processes• Actively manage the organization of our annual Music Festival ROOTSTOCK

• Launching of the Event Activity as a new core profit center• Organization of private, corporate & Château events• Improvement of Customer Experience• Create and nurture our database and pipeline• Research and development of partnerships

• Organization, coordination and follow-up of events (banquets, seminars, weddings, conferences, etc.)• Marketing with the creation of offers adapted to the demands of events & their communication• Modification and update of the Château's communication, especially for the website• Other temporary missions to participate in the life of the Castle in general (customer relations, promotion of offers, personal management and inventory)

• Develop the communication strategy and develop an external communication plan• Deal with various points relating to marketing and the company's offer• Main elements of the communication strategy:Website, social networks, newsletters, satisfaction survey, leaflets, promotional items.

• Customer experience (advice and sales, customer loyalty, customer complaints, service management etc.)• Supplier relations• Inventory management• Participation and organization of promotional activities• Organization of team missions

• Several periods as part of my two years of BTS MUC.• Main missions :SalesCustomers relationshipSupplier RelationshipSEO: Work on referencing the newly created websiteWork on website content