Supporting Kiwi Collection through special partnership, offering sales opportunities to members

Supporting Kiwi Collection in rebuilding the Account Management team, by offering training on mission, tools, processes and general sales techniques.

Supporting a property with Revenue Management: forecast tool creation and management, advising on sales, pricing, marketing activities to meet revenue goals.

- Oversaw all resort operations, including Rooms Division, Food & Beverage, Marina, and Adventure services.- Maintained high standards of guest satisfaction and operational efficiency during an ownership transition.- Created and implemented comprehensive revenue management and marketing plans to drive business growth and profitability.- Fostered strong relationships with staff and stakeholders to drive improvements in guest experiences and operational outcomes.- Managed crises effectively, ensuring seamless operations and maintaining the resort’s reputation for excellence during challenging times.- Implemented strategic initiatives to enhance service quality and team performance.- Addressed operational challenges promptly, upholding the resort's high standards and ensuring continuous service delivery.

Act as General Manager waiting to fill the position.supervising the Resort operations: Hotel, Restaurant, MarinaImplementing Revenue Management strategy Advising on Sales & Marketing strategy Building third-party relationships

- Led client success initiatives by recommending best practices for utilizing Property Management Systems (PMS) and integrating various hospitality software solutions (CRM, RMS, Reporting, Mobile experience).- Played a key role in the Fullsteam partnership, converting the USA database to the Fullsteam Payment system.- Provided expert guidance on optimizing PMS usage to enhance operational efficiency and guest experience.- Built and maintained strong client relationships, ensuring high levels of customer satisfaction and retention.- Collaborated with cross-functional teams to identify and implement innovative solutions for clients.- Conducted training sessions and workshops to educate clients on new features and best practices.- Achieved sales targets and contributed to overall business growth through effective client engagement and support.

My Hotel Pro is a company designed to support your Hospitality company by : - Bringing temporary work force in your sales, reservation, distribution or marketing team. - Consulting services in Revenue, Sales and Marketing Strategy

Wayaj provides tools and information to help travelers make savvy choices that minimize the environmental impact while maximizing the benefits to local communities. We currently offer travel carbon footprint offsetting, hotel sustainability ratings and hotel booking.

"Kiwi Collection is to luxury hotels what the Michelin Guide is to restaurants" - ForbesWith over 2000 hotels around world, Kiwi Collection is the world's largest and most divers curated collection of luxury hotels. We recommend the best hotels in the world in all our Marketing Channels.As an Account manager I am : - Contracting new hotels to the collection- Discussing Marketing opportunities- Optimizing visibility of the hotels- Following up the day to day partnership with our hotels- Working closely with the Marketing, the Distribution and the Reservation team- Working at Hotel, Brand or Destination levelACHIEVEMENT: +30% contracting

Missioned by Abba Resort Izu to create sales and marketing tools to target the oversea market. - Brochure print & digital- fact sheet template & info

Advised a 5* french hotel on sales strategy- Created sales tools - Rates sheet - Facts Sheet - Sales presentation- Found new sales contract - OTA, Hotel collection, niche Travel Agencies- Help on OTA management- Suggested Sales plan

Travel Blog - It will take you away ! We share our passion, share our experience, share our world vision... In the willing of being part of the best travel our readers will ever had !- Use of Wordpress- Instagram pro- Image software (Photo filtre 7)- Participation to blog trip

Business development for 3 ski resort Hotels. One 4* and one 5* hotel In Val Thorens, and one 4* in Courchevel. - Created and implemented the Sales and Marketing Plan- Created and implemented the Pricing and Promotion Plan- Hold the presentation of our sales plan to Investor- Coordinated of all activities regarding : Communication, social media, press relation, brochure, marketing, revenue management- Hold the weekly meeting with the GM and reservation manager- Hotel representative to several events, trade show, professional events. - In charge of our Design Hotel integration- Building strong relationship with Tour Operator and Local Partner. - Responsible of developing the seminars and events business. - In charge of the implementation of our new PMS and Channel Manager. - Hired and trained the reservation team and front desk team- In charge of the booking center, with 3 to 5 people in team- Created and implemented communication process with guestACHIEVEMENT : Started with 3 hotels, 5 when I left the company. Increase of 30% of the business volume for 2014-2015 winter season, and 12% for 2015-2016.

In charge of the Indirect Sales for Club Mediterrannee, in a team of 3 person. - Handled a $88M business Volume, divided in 5 accounts (such as Carlson Wagonlit Travel, Leclerc Voyage, Carrefour Voyage). - Created and implemented a sales and marketing plan for each of the key account, according to a marketing budget, and sales objectives.- Negotiated a new account with Nouvelle Frontière, member of TUI. ACHIEVEMENT : 2 years with a 10 to 15% increase sales of my account

In charge of the revenue maximization for 8 Club Med Resorts. - Based on a strong historic analyses, built prevision of sales, using a RMS system owned by Club Med.- Worked close with the marketing department.- In charge of the stock of both plane seat and beds in room. - Involved in cross-functional activities such as trained new employees and supervised the end of season reports and analysis. ACHIEVEMENT : Positive Impact of $6million in 2011

In charge of the Event department for the summer season 2007. Under a new Management, I created the department. - Created function sheet, and communication process- Created the data base of client and partner- Created the event brochure- Worked close with all Manager of the hotel : front desk, Chef, Bar, marketing- Sold, organized, followed up of events from Wedding to seminar, from 12 to 120 person.

On going management of the Cafeteria : dinning room, kitchen, dishwasher, cashflow... Capacity of 700 people a service. Staff management : 3 dishwasher’s, 4 cook’s, 3 cashier’s, and 6 room employees

Implemented new events departmentWaitress