Field Application Scientist
CurrentIllumina develops, manufactures, and markets integrated systems for the analysis of genetic variation and biological function• Coordinating and executing on installations including facility inspections, instrument validation, and customer training• Troubleshooting issues related to experimental design, software and instruments• Developing and maintaining positive relationships with customers• Supporting sales efforts through technical presentations and customer management• Acting as a key contributor of customer feedback to marketing and product development teams• Developing and improving key company processes that support our mission of building a world-class customer support organisationEducation | Experimental Design | Process Improvement | Relationship Manager | Training