Marie Mattson Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Minneapolis, Mn

Minneapolis, Mn

Previously: Controller, 2015-2017.■ Supported one manager to transform his team with 20% less overtime, a 41% increase in sales/tech, and 129% increase in overall revenue in 8 weeks by creating a system of metrics to measure every employee. ■ Deftly and delicately managed the changing roles and responsibilities of the most tenured employee in one company after being promoted as his senior. ■ Overhauled call center management and metrics to blow up productivity by 67% in calls/hour. ■ Thru careful rewarding, acknowledgement, gratitude, and support, team performance quickly improved in a sustainable way and turnover was slashed by 75% in one year. ■ As one CEO said, “Even when the idea was unpopular, yet good for business, Marie was able to get the entire team to buy into it.”■ Generated explosive 48% YOY growth plan with rare financial acumen combined with savvy sales/marketing mindset; identified leading indicators and created a new sales coordinator role resulting in 43% more booked leads. ■ Laser focus on $350K PPC lead spend to maximize ROI and cultivated #1 lead generating vendor. ■ Used data to transform bonus program leading to immediate 11% margin improvement and tripling employee participation. ■ Extensive expertise with Excel formulas led to 20 custom, detailed scorecards produced in mere minutes every day for all business functions. ■ In 2 weeks, identified tweaks to average time/customer on one process that eliminated 25% time per call causing dramatic impact on gross margins. ■ Driven from a propensity for well dialed-in systems and being doggedly consistent in creating and following up on action items, skyrocketed 262% revenue growth in 3 years. ■ A career of rapid promotion due to driving business results; promoted to General Manager, ahead of others with 10+ years of experience, in just 18 months. ■ Navigated an unpopular change in ‘how things are done’ to create a 300% increase in gross margin.

St. Paul, Mn

Previously: Property Accountant, 2006-2012.■ The only team member to never lose an external client and drove team client turnover down 66%.■ Reallocated workers comp and unemployment costs to clients based on drivers and saved 33% in premiums. ■ Exceptional financial insight led to recovering 26% and 34% in lost revenues for clients based on previous provider’s failings.■ Entrusted with corporate and individual accounts, including one worth 3.6B.■ Researched and implemented record scanning alternatives saving an average of 40 staff hours a month.■ Created collaboration in previously siloed teams leading to 66% improved client retention rates. ■ Incredible insight into staffing needs combined with unique market research led to doing more with less, reducing payroll by 24% while also increasing sales 45%.