Marie Richards Email and Phone Number

Provide support to Senior Management (director level) in Project initiation activity, working collaboratively with internal and external colleagues. Fully complying with team processes and achieving tight deadlines. Collate and gather information using industry standard software (Clarity) to analyse data assisting to resource delivery of I.T change.Responsible for the maintenance of records within a Project record system to achieve beneficial data outputsInvestigate and analyse Clarity system issues working with external experts to resolve.Lead training workshops on system change activities, preparing power point slides as clear instruction visuals.Participation in external Project meetings accepting new change work. Performing in discussions about new Terms of Reference change ideas.Regularly review and develop Demand Team processes, sharing ideas with supported evidence for consideration and implementation of change.

Working in the Finance sector, my roles included use of SAP to process and analyse invoices. Using procurement SAP screens to raise purchase orders, problem solve complex issues, engage with a variety of stakeholders both internal/external to the departments. Analyse and reconcile problem payments, leading processes to claim back incorrect payments to decrease financial loss.

Credit controller in Sub Prime Car Finance Company.Responsible for own customer account allocations, negotiating suitable finance repayments on individual car contracts.Regular engagement with customers to maintain relationships, resolving issues to meet monthly collection targets and objectives.