Marie Stephany-Akbas work email
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Marie Stephany-Akbas personal email
Accounting: 2+ years facilitating the activity and contributing to the reorganization of the accounting department of a small corporation.Product Management: 10 years of experience managing upscale airport alliance lounge supporting strong branding and servicing of 28 members with an average of 18 000 passenger per month. A true appreciation of the client expectation and cross cultural factors validated the achievement.Hospitality services: 10 years managing hospitality services for corporate, incentive and leisure group. Making each corporate program unique by creative customization and flawless operation, setting-up consistently reliable services contributed to great experiences for visitors .Airline industry: 15+ years in Latin American and Caribbean market management, freighter fleet operation, account management. Strong communication and support enabled reorganization of regional network while maintaining the airline presence on the market. Prompt assessment and rational responsiveness enabled resolution of operational irregularities.• Cross communication• Cross culture• Customer service• Facility management• Procurement• Multi-lingual: French, English, Spanish
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Food Service DirectorCompass Group North America Jan 2015 - Nov 2017Los Angeles Airport - Emirates Lounge- Ensure that premium hospitality service is offered on a daily basis to the guests of this luxury lounge.- Develop and manage a team of service personnel in order to ensure consistency in all aspects of service delivery.- Coordinate all contracts and peripheral services to ensure flawless operation in particular vendor and service provider relations. - Manage and oversee inventory and ordering process. - Schedule and monitor facility upkeep. -
Account Manager Star Alliance LoungeSwissport Jun 2007 - Oct 2013Los Angeles Airport- Promoted the image of Star Alliance consistently ensuring service and presentation of the 15 000 sq-ft facility service adequately reflected brand high standard.- Lead a team of 35+ employees. Produced Standard of Procedures, validated organizational processes, designed training plan and monitored implementation. - Managed all procurement and all facility related services with an annual budget of $ 1.9 million. - Created indicators and monitor budget reducing the cost per capita and consistently meeting the defined target cost- Recipient of the Star Alliance Lounge Manager Star Award -
Destination Manager UsaItr Jun 2001 - Feb 2003Los Angeles- Represented a French tour operator for their products in the USA covering lodging, transportation, guide services, restaurants and all activities. - Organized 10 group tour itineraries each operating recurrently throughout the year. - Designed 8 car + hotel itineraries for individual traveler and created associated road book. - Selected and contracted all related services - Oversaw the operation team making sure adequate organization consistently led to high service delivery
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Hospitality Industry ManagerChicago Trek Jan 1998 - Oct 2000Chicago, Ill- Offered full service customized program for, mostly international, corporate groups coming to Chicago and the Midwest for business purpose- Designed programs for group ranging from 3 to 150+ participants covering professional meetings, special events and activities based on client’s needs and expectations- Setup logistic, suppliers, selected on site coordination staff and oversaw the program implementation with flawless delivery of contracted services
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Market Manager, Cargo DivisionAir France Apr 1991 - Jul 1997- Managed cargo markets for Latin America and Caribbean.- Reorganized the local network increasing efficiency and structural costs- Negotiated rates, contracts and allocated capacities to optimize revenue -
Operation Control Center, Cargo DivisionAir France Mar 1988 - Mar 1991Paris Area, France- Managed the daily operation of Air France Cargo fleet (10 Boeing 747 Freighters).- Reacted to disruptive events on flight operations proposing and implementing appropriate solution in a dead line driven environment; mitigating consequences on schedule and profitability. - Evaluated feasibility, quoted and carried out specific commercial requests and charter operations.
Marie Stephany-Akbas Skills
Marie Stephany-Akbas Education Details
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Ecole Nationale De Commerce - ParisInternational Trade
Frequently Asked Questions about Marie Stephany-Akbas
What is Marie Stephany-Akbas's role at the current company?
Marie Stephany-Akbas's current role is Retired.
What is Marie Stephany-Akbas's email address?
Marie Stephany-Akbas's email address is ma****@****usa.com
What schools did Marie Stephany-Akbas attend?
Marie Stephany-Akbas attended Ecole Nationale De Commerce - Paris.
What skills is Marie Stephany-Akbas known for?
Marie Stephany-Akbas has skills like Team Leadership, Budgets, Hospitality, Customer Service, Event Management, Strategic Planning, Hotels, Sales, Airlines, Negotiation, Contract Negotiation, Marketing.
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