Program Manager, Sales And Technical Training
CurrentReporting to the VP of Bulk Applications & Execution, my mission is to build sales and project execution team's proficiency level from onboarding to advancement - ensuring a safe working environment, understanding technical equipment knowledge, improving customer experience, achieving operational excellence, while fostering profitable growth. • Provide general guidance and leadership over corporate learning strategies, policies and initiatives based on established best practices • Identify employee performance/knowledge/skills gaps using available data in order to develop learning strategies and programs that meet organizational needs to increase employee effectiveness and performance, including the development and implementation of leadership programming• Identify core, job and leadership competencies, qualities and behaviours that are essential to organizational success and develop appropriate learning paths, especially for leadership roles• Provide change management expertise, process and/or continuous improvement assistance to client and employee groups, which may include the assessment of current and future states, process mapping, recommendations for re-design, help to develop more effective and efficient methods to achieve desired results.• Act as senior level advisor to HR Advisors and other HR staff; share expertise, coach and provide guidance to support leadership and the organization on a wide range of issues and practices• Continually analyze the current environment and emerging needs to provide informed recommendations on tools, processes, systems and programs that enhance organizational performance and positively affect the organization’s ability to attract and retain top talent.