Marie Cooper Email & Phone Number

As a strategic, results-producing, and highly driven Manager and aspiring Cybersecurity and Computer Forensics professional, I have experience executing activities involving troubleshooting, customer satisfaction, operations, asset management, root cause analysis, and project/program management. I am recognized as a transformational leader, self-starter, and team player with a proven commitment to enhancing standards, launching initiatives, saving costs, leading implementations, boosting outcomes, streamlining operations, strengthening relationships, breaking down problems, finding solutions, and mitigating risk. I also am certified in Digital Evidence Investigations.I thoroughly enjoy executing activities involving troubleshooting, customer satisfaction, operations, asset management, root cause analysis, and project/program management. In my current role, I function as an Office Manager for Servpro. In this role, I spearhead innovative and sustainable operations, agile, and facilities management solutions to extend Servpro’s competitive advantage while overseeing, shaping, and coaching a talented team of 12. Additionally, I create detailed procedures to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. For a quick career snapshot, my industry qualifications include:• Playing a hands-on role throughout my tenure.• Robust background balancing multiple projects, priorities, and deadlines.• Innovating, recommending, and implementing dynamic policies, programs, and initiatives to optimize strategies.• Boosting company productivity while providing ongoing advisement and feedback to senior management teams.• Establishing solid and trusting partnerships through exceptional relationship-building skills.• Initiative-taker, with an ability to operate independently with minimal direction.As a result of my previous roles, I have been recognized for improving response strategies, resolving inquiries, and managing service functionality to propel business loyalty, productivity, and growth. Currently, I am seeking a role aligned with my interests in cyber threats, risk assessments, incident response, Linux, team leadership, DOD, Windows, cloud computing, firewall, staff development, and Java.I’m excited to further leverage LinkedIn to expand my network, improve my skills, and connect with more industry experts.Let’s connect!

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  Office Manager

  Servpro

  Jan 2018 - Present - Glendora, New Jersey, United States

  Spearhead innovative and sustainable operations, agile, and facilities management solutions to extend Servpro’s competitive advantage.Oversee, shape, and coach a talented team of 12.Govern and distribute an annual budget of $1.2 million while consistently reducing overhead expenses.Push operational excellence across projects and programs using Lean, Waterfall, and Agile Methodologies.Guarantee cost control levers and metrics are in place to proactively monitor overall spend and monthly budgets.Preserve the condition of facilities using the best available resources and personnel to achieve a safe, clean, and functional environment.