Marie Gallagher Email & Phone Number

• Certified in SAFe5, Product Owner, Product Management, and Lean Portfolio Management
• Responsible for Americas technology intake, attending intake sessions, and coordinating Epic creation in Jira, review and assessment
• Excellent working knowledge of Agile methodology using Scaled Agile Framework
• Responsible for the Americas portfolio product roadmap and governance process
• Responsible for prioritization and planning of epic initiatives based on classification and timeline
• Partner with Agile leaders on Agile transformation and continuous improvements for the Americas Agile Release Train

Wilmington, Delaware

• Team management of 8 Technology Business Systems Analysts supporting the customers and clients of the Americas
• Project estimation, project planning, resource planning, resource management and allocations
• Team performance management, salary and bonus decisions
• Contractor interviewing, selection, management, and mentoring
• Partnered with Global and Cigna Enterprise counterparts for best practices for business systems analysis teams
• Partnered with Strategic, Operations, Portfolio, and PMO leads on projects to support the Americas customers and clients

• Performed business analysis, requirements elicitation, systems analysis, data analysis, development, testing support, and business process support
• Decomposed high level information into details, abstracting up from low level information to a more general understanding
• Created business requirements document (BRD), functional requirements document (FRD, and technical data mapping documents; Created current state “As Is” and future state “To Be” business process flows
• Led and facilitated requirements sessions with the business and technology to ensure all requirements were captured and signed off; Participated and recommended technical solutions for projects
• Projects included: Summary of Benefits and Coverage (SBC), Women’s Preventive, Provider Information Management System Americas core payer system, Diamond. Automated provider demographics, specialties, contracts, and.
• Lead Systems Analyst for migration of legacy imaging and workflow system to a new technology system

• Overall responsibility and ownership of the software products that support the regulatory and certification assessment side of the business to keep the business running.
• Primary decision maker in review and planning of product requests, defect management, and prioritization.
• Responsible for budget planning and development of product roadmaps for product area.
• Responsible for gap analysis, planning, coordination, requirements direction, and scheduling of new software feature development to support migration of approximately 100+ clients from numerous classic software.
• Primary IT point of contact and subject matter expert for the regulatory and certification side of the business.
• Primary responsibility for review, gap analysis, statement of work, and costing for IT work to client requests for proposal (RFP) in the Bala Cynwyd campus.

• Overall responsibility and ownership of the software products that support the regulatory and certification assessment side of the business to keep the business running.
• Primary decision maker in review and planning of product requests, defect management, and prioritization.
• Provided leadership to a team of 6 Business Analysts.
• Implemented subject matter expert committees (SME) for product area review of defects change requests and enhancements to application areas.
• Participated in design of automated workflow processes for work requests, release planning, and requirements management for the business.
• Responsible for performance management, annual reviews and salary decisions.

• Overall responsibility and ownership of the software products that support the regulatory and certification assessment side of the business.
• Primary decision maker in review and planning of product requests, defect management, and prioritization.
• Management of a software development team of 15 responsible for the architecture, design and implementation of a large scale web based common application framework.
• Responsible for performance management, annual reviews and salary decisions.

• Overall responsibility and ownership of the software products that support the regulatory and certification assessment side of the business.
• Primary decision maker in review and planning of product requests, defect management, and prioritization.
• Management of mid to large development teams responsible for the design, software development and implementation of multi-tiered Web based and client server systems. Managed and designed the reengineering of a two-tier.
• Responsible for performance management, annual reviews and salary decisions.
• Temporarily acted as Director of Change Management responsible for defect tracking of all internal and external business applications, Production Control and Support services, and Computer Operations functions.

• Project team leadership of software development projects and client implementations.
• Mentored other software developers and support staff.
• Responsible for design, analysis, and software development for various regulatory and certification applications. Technologies included - Oracle relational database and Hewlett Packard mainframe IMAGE database systems.