Ensuring exceptional service while delivering excellent software for organizations small and large.I work with both startup and enterprise companies providing software development, system administration, and devops consulting.

Consulted with startups and Fortune 500 companies focusing on DevOps transformation, disaster recovery, infrastructure automation, and custom development. Key contracts and consulting with:Zebra Technologies, IBM, Penn Engineering, Privia Health, Equifax

Time to think.

A mix of backend development, frontend Development, DevOps, system administration, security compliance, automation, general operations, team building and management. At DoubleHorn I work 24/7 to keep all things engineering working towards progress, innovation and providing the best service possible to our clients.Minimal overview of responsibilities:• Evaluated and worked with Engineering members to setup Infrastructure Monitoring• Handled microservice based architecture of Cloud Management Tool• Installation and configuration of SaltStack for orchestration and automated deployments• Developed and maintained automated security audits and server maintenance• Built core internal tool set, with a focus on process automation• Interfaced with cloud clients to handle any issues with service, requests for software installation and configuration and furthering of cloud solutions• Heavy use of Boto3 and Python for Backend Software Work and design of Restful API• Heavy use of AngularJS, ReactJS and Plain old JavaScript• Integration work for Slack, Hipchat, Monitoring and Social Media• Extensive use of AWS, Azure, GCE and Rackspace APIs• Setup of CI/CD Pipeline with Jenkins and CodeDeploy• Architect of Kubernetes supported dev/test/production environment

Management of client expectations when deploying the IPsoft monitoring platform in their environment.Continual automation development on many platforms and services to increase overall autonomic resolution of issues for clients ranging from Cisco to Morgan Stanley.Heavy use of Regular Expressions, Python, Perl and Javascript on a daily workflow.

• Continued maintenance on various server side automation tools and scripts• Code Review and QA for Operational Team• Overseeing and implementing enterprise wide software for Endurance International Group• Using Perl, Python, Ruby, PHP and Javascript as needed to accomplish organization's goals

• Performed Linux Technical Quality Assurance for 50+ Linux administrators.• Performed deep audits on all Linux System and Linux Security Administrator to ensure quality of service• Mentored agents and provided advice on areas of improvement as well as training opportunities• Helped in automation of audits and Linux QA workflow• Developed, designed and maintained software for the Quality Assurance department to work more efficiently and for managers to track direct reports progress.

• Developed training methods and programs to assist Entry Level Administrators withcontinued education opportunities.• Developed and designed interactive Perl training software.• Served as upper tier escalation point for service and software troubleshooting.• Successfully developed tools to increase overall productivity across the company.• Assisted in the development of a promotion checklist and training program for variousdepartments.

• Provided Linux Security cross-training to parallel departments• Served as the upper tier escalation point for any abuse and security issues• Moved security department from a reactive to a proactive workflow• Oversaw day to day operations for Austin Security Team• Provided Senior Security Training to Security Agents• Performed weekly reviews with agents to discuss concerns and positives• Successfully helped promote many agents to a Senior Security position

• Investigate malware and website compromises• Clean up any defacements or website injections• Cooperate with federal agencies to track, prevent and prosecute web based crimes• Track and implement spam protection for outbound compromises• Developed tools to assist in the proactive tracking of compromises• Worked to prevent and delist blacklisting of servers

• Handle inbound customer interactions• Provide support for entry level technicians• Troubleshoot, debug and resolve issues with Web Environments and Websites• Perform basic maintenance on client VPS and Dedicated Servers

• Served at the highest level of escalation points for the company.• Monitored large server farm with the use of Nagios to ensure uptime for clients.• Managed disk capacity issues across the farm and successfully migrated accounts toensure high level of service.• Performed high productivity under high stress situations effectively leading toresolution of issues.• Ability to work very long hours due to severity of situations.