Marie Jacques, Spc, Rte, Sa, Assm, Ssm, Csm Email & Phone Number

Marie is an experienced technology leader with 18+ years hands on experience in technical and leadership roles. She’s lead organizations through Scaled Agile (SAFe) transformations as an agile PMO Manager. As a SAFe Program Consultant (SPC) and Release Train Engineer (RTE) she has in depth, practical knowledge to help enterprises through the challenges of organizational change. As a SAFe coach/consultant, Marie is passionate about supporting the people in the enterprise adapting to new ways of working . She helps her clients shift their mindset to become more value centric in their solution delivery and quickens their flow of value implementing lean-agile principles and methods.

Greater Atlanta Area

Oversee day to day operations for kaje Enterprise LLC also known as Kaje Travel LLC. *Market to potential clients.*Create and maintain travel booking for clients of all sizes domestic and international*Provide clients and potential clients with up to date information regarding their travel arrangements or potential travel arrangements.

Greater Atlanta Area

Experienced Lean-Agile practitioner and enthusiastic Release Train Engineer with over 8 years helping organizations improve delivery. Emotionally intelligent change agent that supports people and organization navigating the challenges of change with servant leadership.

Greater Atlanta Area

An experienced and enthusiastic Agile/Scrum Project Manager with almost 8 years of dedicated Scrum Agile experience. Extensive knowledge of backlog tracking, burndown metrics, velocity, and task definition. Familiarity with Agile practices, service-oriented environments, and better development practices as well as iterative development and the value of metrics. Among others seeking a role that is challenging with an opportunity to apply knowledge and gain new experience.

Greater Atlanta Area

Plan, execute, and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle. Project Managers are expected to be able to deliver results using a range of structured and agile methods

Alpharetta Ga

• Assist Scrum Master in facilitating daily stand-ups, grooming sessions, retrospectives and planning sessions.• Works with external and internal clients to clarify requirements• Experience in testing mobile devices, web application, and extracts.• Organize the weekly production push to ensure all production ready items are accounted for and delivered in a timely fashion• In Charge of assigning as well as executing deployment activities for the weekly production push• Utilize Team Foundation server and RTI to manage daily task and defects• Utilize Microsoft Test Manager to record test cases and defects found during test execution.• Convert RTI’s into Product Backlogs ensuring use cases and acceptance test are relevant to the problem being addressed

Convert, update and maintain client requirements according to comprehensive analysis specifications. * Design, update and deliver unit, integration, regression and acceptance test plans. * Coordinate and coach Setup Configuration Analyst on the configuration and testing of the technology platform. * Assist with the deployment and or migration of new system updates into the production environment. * Provide service specific expertise for data, and foundation in the creation of analysis specifications and incorporate recommended updates to analysis based on review. * Coordinate the work of aligned setup Analyst, monitor task completion and communicated team schedule and status to upper management. * Provide 24 hour support for production processing and production issues. * Create and maintain standard operating procedures.

*Work with the media, constituents of the organization, funders and legislators to create positive working relationships and promote the organization.*Ensure that management tools are developed and implemented. Included but not limited to a strategic plan, annual action plans, a budget, and human resources plan.*Preside over the meetings ensuring that the topics on the agenda are given complete consideration.*Provide structure so that the work of the board and organization can be accomplished.*Ensure that members understand their jobs and are able to fulfill those expectations as well as help recruit new members and develop succession plans for committee chairs.

* Serve as a subject matter expert for different products lines * Demonstrate and answer client questions about different brands* Increase sales through customer interactions, education and exposure.

Provided senior level support to customers regarding technical questions and problems about Timeslips time and billing software application and services offered via telephone, email and fax. * Utilized remote access tool to solve problems Tier I and II technicians were not able to solve verbally. * Performed Beta Testing of new releases and updates for Timeslips. * Assisted QA department in performing unit testing, integration testing, system testing, and regression testing using proprietary software. * Assisted Quality Assurance and the training department to document new processes, procedures and functions. * Assisted training department in training old and new employees on initial product and new functionalities. * Generated high satisfaction among customers through exemplary customer service meeting customer's expectations of knowledge, empathy and professionalism. * Kept track of defects by using the in-house tracking system.

Master'S Of Information System, Information System

Activities and Societies: Women In Technology, ISSA

Scrum Master Certification, Agile Scrum

Scrum Master Certification

Master'S Of Information System, Information System

Bachelors Degree in Information systems

Bachelors, Information Systems

Master's Degree in Information Systems

Associates In Business Technology, Computer Business Technology

Associates Degree in Business Technology

Associates, Applied Business Technology

Obtain my A+ Certification and Network + Certificate

Leading Safe Certification, Safe

For leaders of a Lean-Agile change initiative to develop a Lean-Agile Mindset and apply the principles and practices of the Scaled Agile.

Safe Release Train Engineer Certification, Safe

For SAFe Release Train Engineers (RTEs) to enhance their knowledge and skills as a servant leader and coach, effectively plan and execute.

Education record