• Managed operations of a steel distribution center with direct supervision of 10 team members.• Proven record of streamlining processes to improve efficiencies by pinpointing deficiencies and implementing procedures to resolve them. • Drove culture where on-time delivery was priority; implemented cross-functional training to ensure no lapse in production.• Strong customer and vendor relations; increased customer loyalty with superior customer service and continuous follow-up techniques and exceptional work ethics.• Increased sales by 30%; initiated and maintained contract orders.• Ordered, tracked, and monitored inventory of supplies, raw material, and contract orders.• Logistics manager: from sales, to procurement, to production, to distribution.• Devised and continuously improved quality-control processes to eliminate waste and save money.• Prepared and analyzed month-end sales reports; created Excel spreadsheet for data analysis of financial details pertaining to sales.• Demonstrated complex problem solving; employee management and machine breakdowns.• Acted as application estimator; analyzing customer requirements for special applications in the punch and die division, working closely with engineering to provide most cost effective process.• Analyzed and interpreted mechanical drawings in both .pdf and CAD format.

• Developed and negotiated price quotations.• Provided administrative support to the sales department and office manager.