Mariela Olvera M. Email & Phone Number

Online

Connect with prospects looking to make their environment a safer place, enlightening them on how and why using technology it is possible to keep track and records of all employee's driving licenses to make sure they are in compliance with the law and to protect their people and business.

Online

Guide candidates to remote jobs through the application process and make sure the process flowed correctly and smoothly, scheduling follow-ups, and interviews and providing any support needed by the applicants.

Ensenada, Baja California, Mexico

Lead and referrals management for new business overseeing the intake team and integrating the process with the marketing efforts through data analysis to stay on top of the latest tech tools for the best 100% virtual service experience to clients.

Rosarito, B.C.

Lead the MX Customer Service Reps team in providing a quality and timely service, contributing to deliver an excellent Customer Experience Company wide. Interact with other head departments to align the customer's needs and expectations to the production capabilities and principles. Prime channel of communication between corporate teams and the manufacturing site.

Tijuana, B.C.

Coordinate new product introduction or product updates activities with marketing, sales force and manufacturing teams. Develop designs on AutoCad for open heart surgery devices observing the highest quality standards and medical product regulations. Support with providing personalized customer service visiting clients to better understand their needs when developing their products.

Tijuana, B.C.

Verify that all terms of the Supplier Agreements are met: make sure all new order are processed according to MOQs and correct pricing, coordinate teamwork with other deparments to ensure on time deliveries, monitor forecasts. Also, process customer's purchase orders, updates and shipments through the system and bring quality customer service for all every day or any special request.

Supervise customer service representatives of all areas through efficiency reports and attention to escalated matters to ensure the highest quality on all communications with the customer service team in the US.Coordinate all the Customer Service Department activities with other departments. Assist the Customer Service Manager reporting the most relevant information to facilitate the decision making in the business.

Assistance and/or representative of the General Manager in all organization and/or participation of business events. Direct all all promotional and customer attraction activities.