Mariel Alaba Email & Phone Number

Winterthur, Zh, Ch

Winterthur, Zh, Ch

- Efficient management of in-flight situations and emergencies with a focus on passenger safety and well-being- Seamlessly coordinated international flights, working with a diverse team of up to 14 crew members- Ensured a safe travel experience through strict implementation of EASA-compliant safety protocols- Provided personalised service to up to 320 passengers in business and economy classes, offering attentive and individual care

Winterthur, Zurich, Switzerland

- Acted as the primary point of contact for 43 on-site employees, fostering a safe and productive working environment - Organised and supervised events, managed office space, materials and catering arrangements- Recruited skilled professionals, including software engineers, project managers and designers, and streamlined onboarding to integrate 16 new team members into the Swiss work culture- Supported project and marketing teams with design sprints, sales initiatives and social media efforts- Scheduled and coordinated meetings and interviews for three senior executives- Provided technical support to partner projects, including Swisscom, AMAG and Frutico, on behalf of Deep Impact- Acted as deputy trainer for three Interactive Media Design apprentices, providing mentorship and supporting their professional development

Zürich Und Umgebung, Schweiz

- Designed and organized tailor-made travel experiences valued up to CHF 100,000- Built and maintained a loyal client base of 20 high-net-worth individuals- Anticipated client needs and preferences, providing personalized consultation- Cultivated exclusive partnerships with 5 star luxury hotels, private jet brokers, and VIP service providers- Oversaw quality control of all trip components before, during, and after travel- Researched and evaluated travel destinations, exclusive lifestyle experiences, and accommodation options- Voluntarily organized events such as team building activities and Christmas dinners

London, United Kingdom

Intercultural exchange at the London headquarters

Zürich Area, Switzerland

Performed similar activities as above. American Express Travel and Lifestyle Services in Switzerland was acquired by TEN Lifestyle Management in March 2016

Zürich Area, Switzerland

Managed direct customer interactions with a focus on revenue-generating sales, organising travel and excursions for individuals and groups of more than 10 people

Zürich Area, Switzerland

Commercial apprenticeship EFZ (specialised in travel industry) with vocational baccalaureate

Bachelor Of Science - Bs, Digital Business Management

A strong foundation in digital business management, with expertise in technology trends, project management and IT fundamentals, key.

Bachelor Of Science - Bsc, Computer Science (Major In Design)

Completed two semesters, providing me with a solid understanding of IT fundamentals and fostering an engineering mindset focused.

Arts Management (Online Course)

Certificate, Marketing And Communications

Federal Certificate With Recognized Professional Baccalaureate, Business Administration