Marie Lamb Email & Phone Number

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Developed and implemented performance and usability test cases for hardware and software. Maintained records, recorded test results, reported defects and communicated progress in daily meeting and reports.Functional and regression testing to ensure timely testing cycles.Automation of test cases for greater performance and faster regression testing.Defect resolution within the automation system.

Raleigh-Durham, North Carolina Area

Documented and maintained test case and test summary documentation.Managed and supervised the development and review of requirements and test case documents.Managed defects/issues in Incident Report, from initial reporting to final resolution.Assisted QA Senior Manager in the creation, development, and maintenance of Quality Assurance policies, procedures, and methodologies for IT Department

Cary, Nc

Reviewed and interpreted requirements, specifications, designs and system documentation to determine the most expedient and complete means of validating application functionality.Developed, refined and documented QA team processes, procedures, policies and practices.

Developed and implemented Performance and Usability test cases and Resource Guides used for streamlined testing, resulting in a reduction of training by 60% hours per resource and overall increase in productivity of 40%.Organized and prepared project requirements and other documentation.Prepared weekly status reports for the project teams.Liaison to internal and external developers creating project assets, evaluating quality of project deliverables and providing feedback that expedited deliveries for the projects.Lead and instruct QA group training sessions and improve QA group efficiency.

Assisted the pharmacist in processing prescriptions and maintaining the pharmacy. Entered patient information into computer for purpose of insurance claims and verify payments.Checked-in daily orders with 100% accountability and stocked pharmacy from arriving suppliers.Team Lead using leadership skills in a team environment that ensured all goals assigned and action items were achieved as requested by the Store Manager before store opening.

Streamlined guides for product verification and implemented a maintenance plan that clearly outlined how to perform monthly maintenance tasks and disaster recovery.Coordinated 170 branches statewide managing cash orders and transportation of cash through Federal Reserve Bank.Daily department balancing, 100% accuracy maintained records to standards of the NCUA (National Credit Union Administration)

New Product Introduction Optical EngineerProject managed and evaluated new optical products that determined feasibility prior to actual build of the product that saved the company money and field installation hours.Wrote and streamlined documentation for hardware and software that Field Installation and Training Center used also supported hands-on training.Provided remote technical support as the “Prime” knowledge source for the Remote Verification and Testing group. Broadband Wireless Assess Installation EngineerOverhauled installation tool kits for Broadband Wireless Assess field installation teams that resulted in a decreased cost of 30% for each shipment and wisely provided the proper selection of tools needed for installation of a variety of Telephony equipment. Emergency Technical Assistance Support Emergency Technical Assistance Support first line technical support for Broadband Wireless Assess product configuration, installation and testing. Supported role 7 x 24.Installation and Upgrades for the training lab. Used lab time to improve installation, testing procedures and methods resulting strong team building and knowledge transfer.Instructed training for Field Installation teams in new procedures that reduced installation time and increased revenue.

Bs, Computer Science

Biowork Certification, Pharmaceutical

Bio-process manufacturing, Pharmaceutical manufacturing and Chemical manufacturing. Course competencies include understanding the role.

Aseptic Processing Level I, Biotechnology

Practice the basics of clean room operations in a certified cGMP environment. Topics include basic microbiology, clean room design.